AFRIN AHMED
Detroit,MI
Summary
Business administration student with a focus on Technology Information Systems and Analytics. Proven ability to enhance workflow and customer experience through effective problem-solving and collaboration. Strong communication skills developed through hands-on roles in customer service and team environments.
Overview
3
3
years of professional experience
Work History
Walmart Associate
Walmart
Rochester Hills, MI
07.2025 - Current
- Assisted in inventory management processes to ensure stock accuracy and availability.
- Implemented efficient merchandising strategies to enhance product visibility and accessibility.
- Collaborated with team members to streamline customer service operations, improving satisfaction levels.
- Trained new associates on store policies, procedures, and effective customer engagement techniques.
Cashier
Little Caesars
Detroit, MI
11.2023 - 07.2025
- Provided high-quality customer service by accurately processing transactions and resolving concerns.
- Maintained store cleanliness and restocked inventory, supporting efficient shift operations.
- Collaborated with team members during peak hours to complete tasks, enhancing service delivery.
- Supported back-of-house tasks through preparation and organization, streamlining workflow.
AI Club Intern
Boys and Girls Club of Southwest Detroit
Detroit, MI
10.2024 - 12.2024
- Designed promotional materials enhancing marketing strategies.
- Conducted research and organized findings to recommend outreach improvements.
- Developed presentation drafts and coordinated event ideas with team.
Education
Bachelor of Science - Business Administration, Technology Information Systems and Analytics
Wayne State University, Mike Ilitch School of Business
Detroit, MI05-2029
Skills
- Customer Service: Assisted customers with inquiries and transactions, ensuring a positive and efficient experience
- Problem-Solving: Resolved order issues and provided solutions to improve customer satisfaction
- Time Management: Balanced fast-paced work demands while maintaining accuracy and quality
- Technical Skills: Microsoft Office Suite, Google Workspace, Data Entry, POS Systems
LANGUAGES
English (Primary), Bengali (Intermediate)
Timeline
Walmart Associate
Walmart
07.2025 - Current
AI Club Intern
Boys and Girls Club of Southwest Detroit
10.2024 - 12.2024
Cashier
Little Caesars
11.2023 - 07.2025
Bachelor of Science - Business Administration, Technology Information Systems and Analytics
Wayne State University, Mike Ilitch School of Business