Summary
Overview
Work History
Education
Skills
Timeline
Generic

Afroja Parveen

East Meadow,NY

Summary

Proven track record in enhancing safety and efficiency across roles, from Correction Officer at NYC Department of Correction to Traffic Enforcement with the NYC Police Department. Skilled in verbal communication and security procedures, I reduced accident rates and inmate altercations significantly. Demonstrates exceptional multitasking and emergency response capabilities, ensuring optimal outcomes in high-stakes environments.

Overview

29
29
years of professional experience

Work History

Correction Officer

NYC Department Of Correction
02.2004 - Current
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.

Traffic Enforcement

NYC Police Department
02.2001 - 02.2004
  • Conducted traffic enforcement operations to minimize accidents and promote safe driving habits.
  • Implemented targeted traffic enforcement measures that reduced accidents rates significantly within military installations.
  • Testified in court cases related to traffic enforcement activities, providing credible evidence for successful prosecutions.
  • Conducted traffic enforcement operations that improved road safety conditions for all users.

Restaurant Waitress

Hello Berlin
06.2000 - 02.2001
  • Developed rapport with regular customers, enhancing their overall dining experience through personalized attention.
  • Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Completed credit payments via card processing systems.

Hostess

Sheraton Hotels
01.2000 - 06.2000
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Cashier

Hudson News
10.1995 - 12.1999
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Arts - Liberal Arts And General Studies

Titumir College
Dhaka,Bangladesh
12.1992

Skills

  • Verbal Communication
  • Security Procedures
  • Emergency Response
  • Inmate Supervision

Timeline

Correction Officer

NYC Department Of Correction
02.2004 - Current

Traffic Enforcement

NYC Police Department
02.2001 - 02.2004

Restaurant Waitress

Hello Berlin
06.2000 - 02.2001

Hostess

Sheraton Hotels
01.2000 - 06.2000

Cashier

Hudson News
10.1995 - 12.1999

Bachelor of Arts - Liberal Arts And General Studies

Titumir College
Afroja Parveen