Afsana Kamal
New York,NY
Summary
High-performing Operations Manager with over 3 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Amazon Area Manager Level 5
Amazon
Windsor, CT
12.2021 - Current
- Worked in supply chain operations flow and set a building record of 362K units by taking critical initiatives
- Trained and developed 6 direct reports to higher positions, including 2 salaried managers and one Intern
- Reported on key performance indicators to senior company leaders by delivering reports outlining performance and action plans to drive process improvement
- Performed SQL analysis to inform key strategic decisions and presented data-driven recommendations to regional directors and stakeholders.
- Helped reduce costs by 15% through implementing a more efficient staffing process in the beginning of the shift.
- Built lasting relationships with customers to expand client base 70%.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Authored and updated production reports and personnel records to facilitate operational decisions.
Amazon Area Manager Level 4
Amazon
Windsor, CT
11.2020 - 12.2021
- Oversaw Inventory Control & Quality insurance, completed weekly defect review compliance for the state of CT, reported on Key Performance Indicators to senior management, established new cadence for problem solver associates
- Achieved certifying and completing yearly OSHA safety trainings for all employees in the department, including labor tracking and module delivery
- Collaborated with all support teams such as Safety, Engineering, Loss Prevention, Quality Assurance and Human Resources to develop plans to meet business objectives
- Developed staffing plan that became standard work across all shifts which increased overall productivity by 11.5% in a 3-month period.
- Supervised 140 employees to ensure optimal productivity.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Education
Bachelor of Science in Business Administration, Finance -
University at Buffalo SUNY
04.2020
Skills
- System Management
- Distribution and warehousing
- Database Management
- Excel
- Proven leadership skills
- Operations Management
- Controlling Costs
- Quality Assurance
- Process Improvement
- Lean Manufacturing
Activities
Asians @ Amazon, President, 11/2020, Present, Organized events to increase representation for Asian employees and create a support community that natures a genuine sense of belonging.
Certification
- Lean Six Sigma- Yellow Belt Amazon Certified
Timeline
Amazon Area Manager Level 5
Amazon
12.2021 - Current
Amazon Area Manager Level 4
Amazon
11.2020 - 12.2021
Bachelor of Science in Business Administration, Finance -
University at Buffalo SUNY