Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Five Below
02.2023 - Current
Offered advice and assistance to customers, paying attention to special needs or wants.
Monitored self-checkout systems and provided assistance or intervention where required.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Maintained current knowledge of store promotions and highlighted sales to customers.
Daycare Assistant Volunteer
Champions Community Church
06.2019 - Current
Maintained clean, neat, and hazard-free areas to protect kids, personnel and families.
Taught children to organize toys, wash hands and share by leading by example.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Restocked supplies and personal hygiene products for use by students, built constructive and open relationships with families with forthright yet friendly communication.
Customer Service Assistant
Empire Auto Sports
11.2020 - 01.2023
Kept register accurate through correct billing, payment processing and cash management practices.
Refunded money and adjusted bills to resolve customer service or billing complaints.
Answered customer questions about product availability and shipment times.
Stocked and Cleaned product shelves and displays.
Created and maintained a detailed database to track , orders and sales .
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Responded to customer calls and emails to answer questions about products and services.