Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

AGAPEH KESHISHIAN

Glendale,CA

Summary

Experienced Optometric Tech with background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.

Overview

7
7
years of professional experience

Work History

Certified in Emergency Management Institute: FEMA & CPR

Public Safety Academy

Stock Associate/Replenishment Member

Michaels Arts and Crafts
09.2022 - Current
  • Stock clerk responsible for tracking and replenishing inventory in store, creating pleasing displays for customers, processing merchandise
  • Answering phone calls regarding questions/concerns, ringing out customers, cleaning, and refurnishing store.

Optometrist Technician

California Eye Center Optometry
01.2022 - Current

History taking, clean and disinfect exam rooms, eye examinations, contact lens training, helping patients with glasses and administering eye testing such as visual field, iop (eye pressure) etc.

Hairstylist Assistant

Natalie Ezra
05.2021 - 08.2022
  • Assistant of Natalie Ezra, answering all phone calls regarding questions and appointments
  • In charge of social media feed, taking content photos of clients
  • Responsible for keeping hair station sanitized and organized in between clients, along with providing optimal customer service and serving clients tea and coffee.

Front of House Representative/Customer Service

Brick and Flour
10.2020 - 01.2021
  • Working diligently with customers from 6-8 hours daily
  • Responsible for developing professional and optimistic relations with customers and handling concerns and questions remotely and at the store location
  • Balancing all accountings to ensure all statistics are correct.

Volunteer Work

Herbert Hoover High School Crafts for Charity Club
08.2017 - 02.2020
  • Help raise awareness amongst students, setting fundraisers and donations, volunteer work in shelters.

President of French Bake Club

Herbert Hoover High School French Club
08.2017 - 06.2019
  • Participating in fundraisers, starting a French Book Club.

Member of Armenian Club

Herbert Hoover High School French Club
08.2017 - 06.2019
  • Fundraising for students in Armenia, collecting warm clothes, personal items, and non-perishable goods.

Education

Diploma - Emergency Management Institute & French language

Herbert Hoover High School
01.2020

Healthcare Administration

California State University, Northridge

Healthcare Administration

Glendale Community College
01.2022

Skills

  • Advanced Typing Skills (60 WPM)
  • Customer Service & Patient Etiquette
  • Professional & Interpersonal Skills
  • Powerful Multitasking Skills
  • Native in English and Armenian with limited working proficiency in French
  • Proficient in Microsoft Office Applications (PowerPoint, Word, Excel)
  • Easy & Quick Paced Learner
  • Social Media Digital Marketing
  • Attentive to detail and organization

Languages

English
Native or Bilingual
Armenian
Native or Bilingual
Persian
Professional Working

Timeline

Stock Associate/Replenishment Member

Michaels Arts and Crafts
09.2022 - Current

Optometrist Technician

California Eye Center Optometry
01.2022 - Current

Hairstylist Assistant

Natalie Ezra
05.2021 - 08.2022

Front of House Representative/Customer Service

Brick and Flour
10.2020 - 01.2021

Volunteer Work

Herbert Hoover High School Crafts for Charity Club
08.2017 - 02.2020

President of French Bake Club

Herbert Hoover High School French Club
08.2017 - 06.2019

Member of Armenian Club

Herbert Hoover High School French Club
08.2017 - 06.2019

Certified in Emergency Management Institute: FEMA & CPR

Public Safety Academy

Diploma - Emergency Management Institute & French language

Herbert Hoover High School

Healthcare Administration

California State University, Northridge

Healthcare Administration

Glendale Community College
AGAPEH KESHISHIAN