Agapia Anufriev
FOSSTON,MN
Summary
Dynamic Office Manager with a proven track record at Greater Minnesota Management, excelling in workflow optimization and customer relations. Skilled in data entry and administrative support, I enhanced operational efficiency and fostered a collaborative environment, significantly improving customer satisfaction through effective communication and professional service.
Overview
2026
2026
years of professional experience
Work History
Office Manager/Property Manager
Greater Minnesota Management
- Executed process enhancements that optimized administrative workflows across departments.
- Streamlined document processing through precise data entry and efficient filing practices.
- Enhanced customer satisfaction through delivery of professional and courteous front desk support.
- Cultivated a positive work environment by promoting open communication among colleagues.
Bartender
The Duece Bar and Grill
Erskine, MN
08.2025 - Current
- Crafted signature cocktails and beverages, enhancing customer experience.
- Maintained cleanliness and organization of bar area to comply with health standards.
- Provided exceptional customer service, fostering positive relationships and repeat business.
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Implemented efficient workflows, reducing wait times during busy shifts.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Cashier
Win E Mac Travel Center
Erskine, MN
09.2017 - Current
- Executed customer transaction processing with precision using POS systems.
- Oversaw accurate cash handling and ensured balanced registers at shift end.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Streamlined store organization and cleanliness to optimize shopping experience.
- Facilitated collaboration among team members to optimize operations during peak hours.
- Facilitated training sessions for new staff on register operations and customer service protocols.
- Oversaw inventory levels and executed merchandise restocking initiatives.
- Welcomed customers upon store entry and addressed inquiries with urgency.
- Adapted to flexible scheduling and additional shifts to ensure operational efficiency.
- Managed cash register operations for cash, check, and credit card transactions with high accuracy.
- Oversaw cash drawer management, ensuring precise accounting at shift conclusion.
- Executed cash drawer audits at shift start and end to ensure financial accuracy.
- Addressed customer complaints with professionalism, enhancing overall customer relations.
- Guided new employees in mastering cashier duties and best practices to enhance overall staff performance.
Office Assistant/Accounts Payable
LS Drywall Inc
Mentor, MN
01.2024 - 09.2025
- Managed daily office operations, ensuring efficient workflow and organization.
- Assisted in scheduling appointments and coordinating meetings for team members.
- Maintained accurate records and files, improving data retrieval efficiency.
- Supported inventory management by tracking supplies and placing orders as needed.
- Developed communication templates for internal correspondence, enhancing clarity and consistency.
- Trained new staff on office procedures and best practices, fostering a collaborative environment.
- Collaborated with contractors to schedule project timelines, ensuring alignment with company goals.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
Education
High School Diploma - Gender Studies
Monticello High School
Monticello, MN05.2008
Skills
Customer service
Office management
Organizational skills
Office administration
Data entry
Customer relations
Clear oral/written communication
Billing
Scheduling and calendar management
Administrative support
Clerical support
Mail handling
Workflow optimization
Information protection
Languages
Russian
Limited Working
Timeline
Bartender
The Duece Bar and Grill
08.2025 - Current
Office Assistant/Accounts Payable
LS Drywall Inc
01.2024 - 09.2025
Cashier
Win E Mac Travel Center
09.2017 - Current
Office Manager/Property Manager
Greater Minnesota Management
High School Diploma - Gender Studies
Monticello High School