Agatha Loucks
Columbus
Summary
I am an energetic leader successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
7
7
years of professional experience
Work History
Supervisor
National Youth Advocate Program
Columbus, OH
01.2026 - Current
- Supervise daily operations to ensure compliance with organizational policies and procedures
- Administrative approval of timesheets, mileage, etc.
- Testify at court hearings set for legal custody, permanent custody, depending on case involvement
- Supervise 60+ cases for an entire team at a time
- Conduct regular case conferences for cases monthly
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Mentor staff members, fostering professional development and enhancing team performance
- Facilitate regular team meetings to communicate objectives, address challenges, and celebrate successes
- Manage conflict resolution within the team, promoting a positive work environment and teamwork
Family Case Manager
National Youth Advocate Program
Columbus, Ohio
10.2021 - Current
- Manage 15+ cases for different families (truancy, drug use, domestic violence, etc.)
- Reach out to providers regarding referrals, treatment, etc.
- Regularly visit homes involved in open cases
- Utilization of SACWIS and OnBase
- Get ROIs signed, fill out referrals via the Ohio Service Referral Form, and monitor all progress on cases
Transcription Specialist
Ohio State University Wexner Medical Center
Columbus, Ohio
06.2021 - 10.2021
- Transcribe referrals for patients
- Take calls and direct patients and offices accordingly
- Contact offices in the case of incorrect/missing information
- Maintain a professional and respectful tone when speaking to clients
- Utilization of IHIS and OnBase
Research Assistant
Ashland University
Ashland, Ohio
08.2019 - 04.2020
- Collaborate on research assignments
- Data analysis
- Utilization of SPSS
- Summarize relevant literature for projects
- Participate in meetings regarding projects
Education
Bachelor of Science - Psychology, Criminal Justice
Ashland University
Ashland, Ohio05-2021
Skills
- Goal oriented
- Attention to detail
- Decision-making
- Complex problem-solving
- Strategic planning
- Team building
Timeline
Supervisor
National Youth Advocate Program
01.2026 - Current
Family Case Manager
National Youth Advocate Program
10.2021 - Current
Transcription Specialist
Ohio State University Wexner Medical Center
06.2021 - 10.2021
Research Assistant
Ashland University
08.2019 - 04.2020
Bachelor of Science - Psychology, Criminal Justice
Ashland University