Aggie Thompson
Summary
Complex problem-solver with analytical, attentive and proactive nature. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
QA Specialist
Veritas Funding LLC
10.2022 - 10.2023
- Fixed identified issues to improve workflows.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Addressed non-conformance issues, pausing production to correct errors.
- Monitored product standards and quality-control programs.
- Fixed identified issues to increase productivity and boost workflows.
- Implemented process improvements to increase productivity in quality assurance operations.
- Inspected items and compared against standards to meet regulatory requirements.
- Conducted data review and followed standard practices to find solutions.
Post Close Team Lead
Veritas Funding LLC
03.2020 - 10.2022
- Delegated daily tasks to team members to optimize group productivity.
- Fostered positive employee relationships through effective communication, training and development coaching.
- Trained new employees on Shipping and Reports to support team efficiency.
- Creating Training Material for effective Daily Processes.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Held weekly team meetings to inform team members on company news and updates.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Post Closer
Veritas Funding LLC
01.2016 - 03.2020
- Scanned, filed, and cleaned files to be shipped to Investors.
- Cleared Conditions from investors for purchases.
- Prepared Reports to be submitted to Warehouses (Collateral Note Request, Wire Purchases, and Collateral shipments to Warehouses)
- Insuring Govt. Loans (FHA, VA, and USDA)
Final Docs Coordinator
Veritas Funding LLC
09.2013 - 01.2016
- Processed Final Docs from Title Companies
- Scanned and filed Final Docs into the EOS system.
- Prepared Final Doc packages to be shipped to the coordinating Investors.
- Clearing Post Close conditions from Investors.
Education
No Degree - Business Management
Salt Lake Community College
High School Diploma -
Copper Hills High School
West Jordan, UT05.2002
Skills
- Organizational skills
- Customer service
- Multitasking
- Friendly, positive attitude
- Microsoft Office
- Reliable and trustworthy
- Training & Development
- Attention to Detail
- Collaboration and Communication
- Adaptability and Flexibility
- Detail Oriented
- Team Leadership
- Customer Service
- Problem-Solving Skills
- Staff Training
- Attentive and Observant
Timeline
QA Specialist
Veritas Funding LLC
10.2022 - 10.2023
Post Close Team Lead
Veritas Funding LLC
03.2020 - 10.2022
Post Closer
Veritas Funding LLC
01.2016 - 03.2020
Final Docs Coordinator
Veritas Funding LLC
09.2013 - 01.2016
No Degree - Business Management
Salt Lake Community College
High School Diploma -
Copper Hills High School