Agnaldo Machado De Assis
Portland,OR
Summary
I have 4 years of experience in multiple roles at Fogo de Chão Brazilian Steakhouse in both back and front of the house. Recently I have been working at bridgecity insurance where I had the opportunity to experience a different concept of ideas. I look forward to expanding my responsibility in the others business, and finding a new career that can allowed me to grow.
Overview
7
7
years of professional experience
Work History
Insurance Agent Assistant
Bridgecity insurance
Portland, OR, OR
01.2024 - Current
- Communicated effectively with internal teams such as agents, underwriters, actuaries, adjusters.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Responded to customer issues to provide immediate resolution and improve retention.
- Verified that documents were properly completed before submitting them to the appropriate department.
- Provided customer service by answering questions regarding policy coverage, pricing, and other related topics.
- Conducted research on prospective clients to determine eligibility for specific insurance plans.
Server
Novilhos Steakhouse
Bellevue, WA
12.2022 - 03.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Assistant Manager
Fogo de Chao
Bellevue, WA
03.2022 - 11.2022
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Completed inventory audits to identify losses and project demand.
- Enforced company policies and procedures to strengthen operational standards across departments.
Gaúcho Chef
Fogo de Chão
Portland, OR
03.2018 - 03.2022
- Delegated tasks and supervised kitchen staff to optimize food preparation, presentation and safety.
- Tracked ingredient inventories to estimate purchasing needs and prevent unnecessary expenditures.
- I held the position of Person in Charge. My responsibilities included ordering, food preparation, inventory , determining stock needs, and table-side food service.
Education
English Education
Portland English Language Academy (PELA) - Portlan
Portland, OR02.2020
ELS Language Centers - Portland - Portland, OR
Portland, OR03.2019
Skills
- Bilingual - Portuguese/English
- Team training
- Purchasing
- Meal preparation
- Banquets and catering
- Pantry restocking
- Teamwork and Collaboration
- Hiring and Training
- Recruitment and Hiring
- Scheduling and Coordinating
- Food preparation techniques
- Employee Development
- Team Leadership
- Liquor, Wine and Food Service
- People skills
- Organizational skills
- Alcohol Ordering
- Supply and Inventory Maintenance
- Underwriting expertise
- Cold calling
- Prospecting skills
- Salesforce
- Underwriting
- Skilled negotiator
Timeline
Insurance Agent Assistant
Bridgecity insurance
01.2024 - Current
Server
Novilhos Steakhouse
12.2022 - 03.2023
Assistant Manager
Fogo de Chao
03.2022 - 11.2022
Gaúcho Chef
Fogo de Chão
03.2018 - 03.2022
English Education
Portland English Language Academy (PELA) - Portlan
ELS Language Centers - Portland - Portland, OR