Agnes Gomez
DME Coordinator
Add City,FL
Summary
Encouraging regional manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
23
23
years of professional experience
2
2
Languages
Work History
DME Coordinator
Pulmonary Physicians of South Florida
01.2019 - Current
- Strengthened communication between departments by regular interdepartmental meetings focused on enhancing patient experience outcomes.
- Contributed to successful practice growth through marketing initiatives aimed at increasing brand visibility in local community events.
- Coordinated referral processes smoothly, facilitating seamless transitions between primary care providers and specialists when needed.
- Assisted in the recruitment and training of new staff members, contributing to a knowledgeable and professional team.
- Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.
- Ensured compliance with regulatory standards by maintaining up-to-date knowledge on healthcare policies and procedures.
Regional Manager
American Care of South Florida
01.2014 - 01.2018
- Manager of nine (9) medical centers, staff, and weekly reports, HIPPA compliance, assist with staff training, interview new applicants, and ensure medical centers comply with HEDIS/MRA and NCQA standards and company policy.
Medical Center Coordinator
American Care of South Florida
01.2014 - 01.2018
- Patient registration, scheduling and confirming appointments, obtaining insurance authorization for future procedures, HIPPA compliance, office inventory such as vaccines, office/medical supplies, Florida VFC knowledge, weekly reports and in charge of staff.
Support Service Supervisor
Miami International Airport
01.2001 - 01.2014
- In charge of a department of 150 employees, working with special needs passengers, unaccompanied minors and providing wheelchairs on special occasions/requests
- In charge of all ends of day reports, daily budget for shifts.
Security Supervisor
Miami International Airport
01.2001 - 01.2014
- In charge of Drug Security Program Department; search for narcotics and weapons and work with the Airline and CBP officers (Customs and Border Protection).
FIS/QC
Miami International Airport
01.2001 - 01.2014
- Customer Service at International Arrivals and ensure all connecting luggage made it on time to the connecting flights to avoid potential delays.
Education
Business Administration and Management -
Broward College
Davie, FLSkills
Healthcare management
undefinedTimeline
DME Coordinator
Pulmonary Physicians of South Florida
01.2019 - Current
Regional Manager
American Care of South Florida
01.2014 - 01.2018
Medical Center Coordinator
American Care of South Florida
01.2014 - 01.2018
Support Service Supervisor
Miami International Airport
01.2001 - 01.2014
Security Supervisor
Miami International Airport
01.2001 - 01.2014
FIS/QC
Miami International Airport
01.2001 - 01.2014
Business Administration and Management -
Broward College
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