Summary
Overview
Work History
Education
Skills
Timeline
Generic

Agnes Gomez

DME Coordinator
Add City,FL

Summary

Encouraging regional manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

23
23
years of professional experience
2
2
Languages

Work History

DME Coordinator

Pulmonary Physicians of South Florida
2019.01 - Current
  • Strengthened communication between departments by regular interdepartmental meetings focused on enhancing patient experience outcomes.
  • Contributed to successful practice growth through marketing initiatives aimed at increasing brand visibility in local community events.
  • Coordinated referral processes smoothly, facilitating seamless transitions between primary care providers and specialists when needed.
  • Assisted in the recruitment and training of new staff members, contributing to a knowledgeable and professional team.
  • Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.
  • Ensured compliance with regulatory standards by maintaining up-to-date knowledge on healthcare policies and procedures.

Regional Manager

American Care of South Florida
2014.01 - 2018.01
  • Manager of nine (9) medical centers, staff, and weekly reports, HIPPA compliance, assist with staff training, interview new applicants, and ensure medical centers comply with HEDIS/MRA and NCQA standards and company policy.

Medical Center Coordinator

American Care of South Florida
2014.01 - 2018.01
  • Patient registration, scheduling and confirming appointments, obtaining insurance authorization for future procedures, HIPPA compliance, office inventory such as vaccines, office/medical supplies, Florida VFC knowledge, weekly reports and in charge of staff.

Support Service Supervisor

Miami International Airport
2001.01 - 2014.01
  • In charge of a department of 150 employees, working with special needs passengers, unaccompanied minors and providing wheelchairs on special occasions/requests
  • In charge of all ends of day reports, daily budget for shifts.

Security Supervisor

Miami International Airport
2001.01 - 2014.01
  • In charge of Drug Security Program Department; search for narcotics and weapons and work with the Airline and CBP officers (Customs and Border Protection).

FIS/QC

Miami International Airport
2001.01 - 2014.01
  • Customer Service at International Arrivals and ensure all connecting luggage made it on time to the connecting flights to avoid potential delays.

Education

Business Administration and Management -

Broward College
Davie, FL

Skills

Healthcare management

undefined

Timeline

DME Coordinator

Pulmonary Physicians of South Florida
2019.01 - Current

Regional Manager

American Care of South Florida
2014.01 - 2018.01

Medical Center Coordinator

American Care of South Florida
2014.01 - 2018.01

Support Service Supervisor

Miami International Airport
2001.01 - 2014.01

Security Supervisor

Miami International Airport
2001.01 - 2014.01

FIS/QC

Miami International Airport
2001.01 - 2014.01

Business Administration and Management -

Broward College
Agnes GomezDME Coordinator