AGNES NJERI GATURI
Pittsburg,USA
Summary
I am a disciplined and determined professional with proven experience in the hospitality industry as a cook, as well as experience in data entry, customer service, and sales and marketing. I have a strong background in teamwork and effective decision-making, and I am committed to contributing positively to the goals and growth of the organization. I am highly motivated to learn, develop my skills, and excel while upholding both organizational values and my personal principles.
Overview
17
17
years of professional experience
Work History
Cook
Citam Church Kenya
08.2024 - 10.2025
- Assist in purchasing and inventory management of food supplies
- Prepare and cook meals for church members, staff, visitors, and special church programs
- Plan menus in line with church schedules, budgets, and nutritional needs
- Ensure high standards of food hygiene, sanitation, and safety at all times
- Maintain cleanliness of the kitchen, dining, and food preparation areas
- Store food properly to prevent spoilage and contamination
- Monitor food portions and minimize waste to support cost control
Cook
Deliverance Chuch Mwiki
03.2024 - 07.2024
- Meeting rooms set-up
- Prepare and cook meals for church events, services, meetings, and special programs
- Ensure food is nutritious, well-balanced, and suitable for all age groups
- Maintain high standards of cleanliness, hygiene, and food safety in the kitchen
- Plan menus in coordination with church leaders or event organizers
- Manage kitchen supplies, including proper storage and minimizing food waste
- Serve food in an orderly, respectful, and timely manner
- Work as part of a team with volunteers and other staff members
- Accommodate special dietary needs when required (e.g., fasting periods, health needs)
Sous chef
Ropha food caterers
01.2019 - 09.2021
- Create schedules for kitchen staff to ensure optimum resource management and speed of service
- Train new and existing kitchen staff on the preparation, arrangement and plating of dishes per the current menu
- Ensure all staff members adhere to culinary standards and regulations
- Respond to customer inquiries and concerns personally
- Design new menu choices based on seasonal ingredients and customer demand
- Track, record and replenish inventory as needed
- Cross-train kitchen staff on multiple stations
- Assist lead chef with pricing menu items
Data Entry Agent
Samasource Limited Kenya
04.2017 - 01.2020
- Enter data into databases with speed and accuracy.
- Maintain data work requirements by following data program techniques, procedures as well
- As meeting and maintaining the required quality threshold
- Outline appropriate processes and procedures to fulfill and complete inquiries.
- Verify accuracy and validity of data entered in databases
- Correct any data entry error to prevent later issues such as duplication or data degradation.
Waitress
Torit Hotel
01.2016 - 08.2016
- Greet customers, present menus, and explain daily specials to customers
- Answer questions related to menu items and make recommendations
- Take food and beverage orders from customers
- Relay food and beverage orders to the kitchen staff
- Prepare drinks and food garnishes
- Carry trays of food or drinks from the kitchen to the dining tables
- Remove dirty dishes and glasses and clean tables after customer’s finish meals
- Prepare itemized checks and hand them to customers and sometimes take payment
- Clean and set up dining areas, refill condiments, roll silverware, and stock service areas
Office Receptionist
Stima Hotel
04.2015 - 01.2016
- Answer telephone calls for bookings, fill inquiries from clients, vendors and various other callers seeking information.
- Check mails for bookings and response to clients.
- Keep reception area clean and neat to give visitors positive first impression.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Direct incoming calls to internal personnel and departments.
- Welcome all customers with friendly greeting, answered general questions.
- Check-in visitor
Housekeeper
A.S.K Prayer Centre
01.2010 - 11.2013
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
- Removed waste paper and other trash from premises to designated area.
- In charge of briefing guests of the prayer center rules and regulation after arrival.
- Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
ICT Tutor
Lykim computer training and services
03.2009 - 02.2010
- Training Computer packages
- Typesetting
- Photocopy work and printing
Education
Certificate - Cake making and Decoration
Utalii College
Certificate - cake basics
Valentine school of cakes
01.2023
Certificate - Digital Basics
SamaSource Digital Basics
Nairobi07.2017
Diploma - Hospitality Management
Nairobi Institute of Business Studies
02.2015
Certificate - Human Resource Management
Intraglobal Training Institute
Nairobi08.2013
Certificate - Computer Packages
Abbah Computer Services
Kiambu03.2009
High School - Kenya Certificate Secondary Education (K.C.S.E)
11.2007
Primary school - Kenya Certificate of Primary Education
01.2003
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Food presentation
- Time management
- Stock management
- Health and safety compliance
- Teamwork and collaboration
Languages
English
Professional Working
Swahili
Professional Working
Timeline
Cook
Citam Church Kenya
08.2024 - 10.2025
Cook
Deliverance Chuch Mwiki
03.2024 - 07.2024
Sous chef
Ropha food caterers
01.2019 - 09.2021
Data Entry Agent
Samasource Limited Kenya
04.2017 - 01.2020
Waitress
Torit Hotel
01.2016 - 08.2016
Office Receptionist
Stima Hotel
04.2015 - 01.2016
Housekeeper
A.S.K Prayer Centre
01.2010 - 11.2013
ICT Tutor
Lykim computer training and services
03.2009 - 02.2010
Certificate - cake basics
Valentine school of cakes
Certificate - Digital Basics
SamaSource Digital Basics
Diploma - Hospitality Management
Nairobi Institute of Business Studies
Certificate - Human Resource Management
Intraglobal Training Institute
Certificate - Computer Packages
Abbah Computer Services
High School - Kenya Certificate Secondary Education (K.C.S.E)
Primary school - Kenya Certificate of Primary Education
Certificate - Cake making and Decoration
Utalii College