Agron Paljaj
Sterling Heights,MI
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
9
9
years of professional experience
Work History
Account Executive
United Wholesale Mortgage
08.2021 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Loan Originator
Infinity Home Lending
09.2018 - 10.2020
- Conducted thorough borrower assessments to determine appropriate loan products based on individual needs and qualifications.
- Collaborated with internal teams to ensure seamless coordination during the entire loan origination process.
- Negotiated favorable terms and conditions for clients, ensuring the best possible mortgage options.
- Worked closely with processors and underwriters to expedite the approval of loans while maintaining high-quality standards.
- Enhanced customer satisfaction through prompt communication and timely resolution of inquiries and concerns.
Sr Account Executive
Quicken Loans
08.2015 - 09.2018
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Communicated with existing consumers to review current services and negotiated better positioning for their finances
Education
BBA - Business Administration
Macomb Community College
Skills
- Microsoft Word, PowerPoint, and Excel
- Communication and client service skills
- Fluent in English and Albanian
- Strategic selling
- Effectively able to work with a diverse team
- Highly adaptable in new environments/situations
- Goals and performance
Timeline
Account Executive
United Wholesale Mortgage
08.2021 - Current
Loan Originator
Infinity Home Lending
09.2018 - 10.2020
Sr Account Executive
Quicken Loans
08.2015 - 09.2018
BBA - Business Administration
Macomb Community College