Agusta Gray
Newburg,PA
Summary
Compassionate Patient Care Technician with experience in both hospital and pre-hospital environments. Strengths include providing empathetic patient support and care, conducting vital sign measurements, specimen collections, and maintaining a clean and organized work environment. I have consistently received positive feedback from patients and team members for commitment to high-quality patient-centered care and hard work ethic.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Technician
UPMC Harrisburg Hospital
Harrisburg, PA
05.2021 - Current
- Ensured that all medical equipment was properly maintained and sterilized.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Provided emotional support for patients and families during difficult times.
- Instructed new employees on proper techniques of performing daily tasks.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Participated in quality improvement activities within the department.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Restocked unit frequently with necessary medical supplies.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Emergency Medical Technician
Friendship Hose Company
Newville, PA
07.2014 - Current
- Provided emotional support and comfort to patients while transporting them to their destination.
- Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
- Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
- Performed CPR and used defibrillator on cardiac patients.
- Suctioned airways to clear obstructions and help patients breathe.
- Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
Emergency Medical Technician
Shippensburg Area EMS
Shippensburg, PA
06.2012 - 07.2021
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Collaborated with other medical professionals to ensure quality of care for all patients.
- Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
- Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
- Participated in continuing education courses to maintain certification requirements.
- Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
Education
High School Diploma -
Shippensburg Area Senior High School
Shippensburg, PA06-2014
Some College (No Degree) - Pre Nursing
Harrisburg Area Community College
Harrisburg, PASkills
- Catheter Care
- IV Insertion
- Blood Glucose Monitoring
- Patient positioning understanding
- Infection control standards
- Restocking supplies
- Basic nursing care
- Blood collection
- Specimen Preparation
- Venipuncture
- Basic Life Support
- Professionalism
- Teamwork and Collaboration
- Organizational Skills
- Decision-Making
- Time Management
- Adaptability and Flexibility
- Patient Relations
Accomplishments
- Received multiple life save awards through my EMS Career
Certification
- Maintained Emergency Medical Technician license for a decade
- Command Tech in Harrisburg Emergency Department - assisting the charge nurse in a 53 bed ER routinely seeing over 200 patients daily
Timeline
Patient Care Technician
UPMC Harrisburg Hospital
05.2021 - Current
Emergency Medical Technician
Friendship Hose Company
07.2014 - Current
Emergency Medical Technician
Shippensburg Area EMS
06.2012 - 07.2021
High School Diploma -
Shippensburg Area Senior High School
Some College (No Degree) - Pre Nursing
Harrisburg Area Community College