Ceirra Mcdowell
Elmira,USA
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Patient Care Technician
Robert Packer Hospital Guthrie Clinic
Sayre, PA
05.2023 - Current
- Taking vitals, assisting with daily living (bathing, dressing, mobility), documenting care in EHR systems, performing EKGs/phlebotomy, ensuring patient safety, and collaborating with nurses, using action verbs and quantifiable achievements (e.g., "Managed care for 15+ patients/shift") to show impact in settings like ER, ICU, or general wards.
Patient Access Representative
Arnot Ogden Medical Center
Elmira, NY
03.2023 - Current
- Quickly registering patients upon arrival, verifying insurance information, collecting necessary details, and directing them to the appropriate care area, all while maintaining a calm and efficient demeanor in a fast-paced environment, often dealing with patients in urgent or stressful situations.
- Quickly assessing patient acuity and directing them to the appropriate treatment area based on medical urgency.
- Accurately inputting patient information into the electronic medical record system.
CNA - Certified Nursing Assistant
Chemung County Health Center
07.2020 - 09.2022
- Aided for 40+ patients per shift with routine task like feeding, bathing, and dressing
- Routinely monitored and recorded vitals including blood pressure temp and blood sugar
- Cared for an average of 12 patients per shift sometimes by myself during the covid-19 outbreak
- Willing to relocate to: Elmira, NY - Horseheads, NY - Corning, NY
- Authorized to work in the US for any employer, I'm a cna at chemung county nursing center and i have been working there for about 7 months i love what i do i help take care of elderly people and care for them and i care for about 40 residents sometimes just by myself or with another aid, i also work overnight so i pretty much it's just 2 aids and a nurse and if there's no there no other aid usually it's just me tasking care of 40 residents getting vitals helping with to the bathroom changing them posting them.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Cashier/Sales Associate
Dollar General
03.2020 - 04.2021
- I was a sales associate at dollar general i would help customers find what they needed in the store, i would also make sure the store was nice and clear for when morning shift came in i would sweep and mop and while doing all that i was still cashing people out who were ready.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers and helped with product questions, selections and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Issued receipts and processed refunds, credits or exchanges.
- Answered questions about store policies and addressed customer concerns.
- Folded and arranged merchandise in attractive displays to drive sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Informed customers of current store promotions to encourage additional sales purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
Summer Camp Counselor
Youth Care
08.2019 - 08.2019
- I was a summer camp counselor at the Elmira youth barrel, i was with the kids for about 8 weeks and within those 8 weeks i would take the kids outside and play at the playground i also got them breakfast and lunch we would go on field trips with the kids it was just a way for them to get there mind busy during the summer and get them ready to go back to school.
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social and emotional growth.
- Organized and guided group activities by leading, coaching and participating with campers.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Planned painting, drama productions and ceramics in preparation for rainy days or stormy weather.
Education
Associate Degree - Nursing
Corning Community College
Corning, NY05.2027
Associate's degree - Nursing
High school diploma or GED - High School
Elmira High School
06.2020
Skills
- Point-Click Care
- Critical Care Experience
- Microsoft Outlook
- Acute care
- Workday
- Patient Care
- Vital Signs
- Sterilization
- Analysis skills
- Computer skills
- Multi-line phone systems
- Clinic
- Foley catheter
- Home Care
- Leadership
- Caregiving
- Schedule management
- Typing
- School experience
- Recruiting
- Laboratory experience
- Preschool experience
- Animal handling
- Grammar Experience
- Phone etiquette
- Planograms
- Medical Records
- Dementia care
- Microsoft Word
- Sales management
- Heavy lifting
- Patient interaction
- Patient monitoring
- Windows
- ICD-9
- Care plans
- Documentation review
- Patient observation
- Home health
- Animal care
- Nursing
- Pet care
- Client services
- Hospital Experience
- Triage
- MEDENT
- Office experience
- Blood glucose testing
- Basic life support
- Catheter care
- Infection control standards
- Feeding assistance
- Patient positioning
- Professional bedside manner
Certification
- CNA
- CPR Certification
- Driver's License
Languages
Spanish
Timeline
Patient Care Technician
Robert Packer Hospital Guthrie Clinic
05.2023 - Current
Patient Access Representative
Arnot Ogden Medical Center
03.2023 - Current
CNA - Certified Nursing Assistant
Chemung County Health Center
07.2020 - 09.2022
Cashier/Sales Associate
Dollar General
03.2020 - 04.2021
Summer Camp Counselor
Youth Care
08.2019 - 08.2019
Associate Degree - Nursing
Corning Community College
Associate's degree - Nursing
High school diploma or GED - High School
Elmira High School