Agustin DiLorenzo
St Louis,MO
Summary
Proven leader and adaptable communicator, Excelled as a Small Business Owner, significantly growing Mulligan Marketplace and learning the steps it takes to create and maintain a registered business. Experience in both Business to Business as well as Business to Consumer sales. Partnership with the Webster Groves Golf Team, and one of the largest indoor simulator businesses in the country, X-Golf. 2 First place finishes in competitive pitch competitions to obtain funding for the growth of Mulligan Marketplace.
At Jersey Mike's Subs, Enhanced team efficiency and customer satisfaction through exceptional service and active listening, showcasing customer service and ability to work in quick-paced environments.
Similarly, Westborough Country Club grew communication skills, as many relationships with members of the club were fostered. Also assisted the operations of large club events, which required diligent planning and efficiency to ensure member satisfaction.
Overview
3
3
years of professional experience
Work History
Small Business Owner
Self-employed
09.2023 - 05.2024
- Managed daily operations for Mulligan Marketplace, a successful small golf ball business, ensuring efficient processes and quality services.
- Fostered connections and made mutually beneficial agreements with various Missouri golf courses.
- Promoted business via social media and created a website to generate leads and maximize brand identity.
- Actively participated in local community events and pitch competitions.
Jersey Mike's Employee
Jersey Mike's Subs
01.2024 - Current
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Outside Service Staff Member
Westborough Country Club
01.2022 - 07.2023
- Provided exceptional customer service through friendly interactions and active listening to address guest needs effectively.
- Developed strong rapport with regular patrons, fostering loyalty and repeat business.
- Managed the driving range area, maintaining cleanliness and an adequate supply of practice balls for members.
- Conducted routine maintenance of golf carts, contributing to a reliable fleet for member use.
Education
High School Diploma -
University of Missouri
Columbia, Missouri05.2028
Skills
- Small business operations
- Flexible and Adaptable
- Active Listening
- Verbal Communication
- Dependable and Responsible
- Friendly, Positive Attitude
Languages
Spanish
Native or Bilingual
German
Limited Working
Additional Information
-Half-Argentine and fluent Spanish speaker
-International Business Major
Timeline
Jersey Mike's Employee
Jersey Mike's Subs
01.2024 - Current
Small Business Owner
Self-employed
09.2023 - 05.2024
Outside Service Staff Member
Westborough Country Club
01.2022 - 07.2023
High School Diploma -
University of Missouri