Agustin Medina
Pacoima,CA
Summary
Energetic Associate that offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with 1-2 years of experience helping customer. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction. Hardworking and reliable with strong ability in problem solving. Offering determination and excellent customer service. Highly organized, proactive and punctual with team-oriented mentality. Also a responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
1
1
year of professional experience
Work History
Associate
In n Out
San Fernando, CA
08.2022 - 11.2023
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Organized backroom areas to maintain a clean and organized work environment.
- Participated in weekly team meetings to discuss sales goals and strategies.
- Ensured compliance with company safety regulations at all times while on the job.
- Built relationships with customers by providing friendly customer service.
- Answered customer questions and provided store information.
- Built and maintained relationships with peers and upper management to drive team success.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Trained new team members in cash register operation, stock procedures and customer services.
- Resolved customer inquiries in a timely manner.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
High School Diploma -
San Fernando High School
San Fernando06.2020
Associate of Science - Biological Sciences
College of The Canyons
Santa Clarita, CASkills
- Workplace Safety
- Issue Resolution
- Attention to Detail
- Relationship Building
- Time Management
- Complex Problem-Solving
- Work Planning and Prioritization
- Courteous and Professional
- Customer Service
- Flexible Schedule
- Decision-Making
- Customer Engagement
- Customer Interaction
Affiliations
- Played football throughout my whole life, taught me discipline and hard work gets you where you need to be. Also showed me that it takes teamwork to succeed in any task.
- Love to workout. Exercise is my way of blowing off some steam. This job offers a lot of physical exercise for me which is a plus.
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Associate
In n Out
08.2022 - 11.2023
High School Diploma -
San Fernando High School
Associate of Science - Biological Sciences
College of The Canyons