Agustin Sada

I promote myself as a IT technician for all of kind of devices; I have been working alongside my fulltime employment.

• Provided technical support to users via telephone or remote access.
• Performed system backups and restores as required.
• Troubleshot system issues related to network connectivity, software installation and configuration, printing.
• Provided recommendations on hardware purchases based on customer requirements.
• Resolved hardware issues including replacing parts as necessary.
• Performed troubleshooting on networking and connectivity issues to restore connections and network access.

• Utilized POS system effectively for order processing, returns and exchanges.
• Proposed or executed a project plan which expanded the bussiness.
• Provided guidance and mentorship to team members regarding best practices in customer interaction and relationship management.

• Inspected completed work to ensure quality standards were met prior to installation.
• Worked closely with contractors to ensure timely completion of projects within budget constraints.
• Stained and finished cabinets with sealants and varnishes to protect surfaces from wear and tear.