Agustina N Manganiello
Tuckerton,USA
Summary
Results-driven Business Development Professional skilled in identifying growth opportunities and forging strategic partnerships to enhance revenue. Expertise in negotiation, market research, and team leadership, with a history of improving sales processes and client relationships. Experienced Legal and Compliance Supervisor proficient in regulatory adherence and compliance program implementation. Licensed NJ Substitute Teacher and certified in Special Education and behavioral management.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Teacher Substitute
Little Egg Harbor School District
Little Egg Harbor, NJ
03.2024 - Current
- NJ Department of Education Certified Instructional Substitute Teacher PK; K-6.
- Implemented lesson plans for grades requiring instructional substitution, continued curriculum delivery, and managed classroom and student behaviors.
- Maintained classroom order and student behavior during teacher absences.
- Monitored student behavior and implemented interventions.
- Addressed individual student needs and accommodated learning differences.
- Prepared and delivered instructional materials suited to varied learning levels.
Legal Assistant
Rothstein, Mandell, Strohm, Halm, & Cipriani P.A.
Toms River, NJ
03.2023 - 01.2024
- Guided clients through governmental, municipal, and landlord/tenant regulations to ensure compliance.
- Prepared comprehensive case files for attorneys Laura Halm, Esq. and Brandon Klimakowski, Esq. to facilitate effective case management.
- Coordinated billing operations for 24 municipalities represented by the firm, ensuring accurate and timely invoicing.
- Maintain municipal calendars, Excel spreadsheets, invoices, purchase orders, and project records.
- Provided notary services as a commissioned notary public for the State of New Jersey until 2028.
Legal Assistant
Rosenberg Law, P.A
Sarasota, FL
10.2021 - 03.2022
- Coordinated civil attorneys' eCourt submissions and case follow-ups, ensuring timely processing.
- Created and submitted court documents such as complaints, discovery requests, motions, and notices.
- Managed attorney calendars, deadlines, and hearing schedules
- Prepared and served summons on cases within the Legal Service Processor.
- Managed follow-up for personal injury cases, securing medical and billing records, collaborating with insurance claim managers.
- Interpreted insurance documents, clarifying explanations of reviews, benefits, and payments.
Legal/ Compliance Supervisor
Gulf Coast Collection Bureau
Sarasota, FL
07.2019 - 03.2021
- Supervised the compliance department team of liaisons under the COO to ensure adherence to federal guidelines including HIPAA regulations and the FDCPA.
- Managed a team of five legal account managers for the daily operations of 4,000+ active files.
- Supervised the handling of disputes, including E-Oscar, focusing on consumer dispute responses.
- Monitored Gulf Coast Collection Bureau calls for FDCPA and FCRA compliance
- Reviewed collection letters and scripts for federal and state regulation adherence
- Trained agents on Gulf Coast Collection Bureau compliance policies and procedures
- Conducted investigations of consumer complaints and documented corrective actions taken.
- Executed settlement arrangements, processed insurance claims, interpreted EOB and insurance documents, produced account itemization with admission documents, and responded to subpoenas and court requests.
- Oversaw electronic submissions for LOR, HIPAA forms, court case documents, and requests for personal injury and workers compensation cases.
- Conducted training sessions and implemented effective work instructions.
- Promoted from Client Services Associate: Medical Account management for hospitals, medical facilities, physicians' offices, and healthcare professionals to assist in the recovery and resolution of outstanding revenue.
Multi Segment Accounts Manager
Sherwin-Williams: Metro NJ
Edison, NJ
12.2013 - 04.2016
- Managed 400+ contractor accounts across two counties, prospecting and qualifying new business while maintaining and growing key and existing accounts.
- Managed daily operations out of eight Sherwin Williams stores by utilizing customer relations skills while visiting job sites, workshops, and business offices in the field.
- Reconciled past due accounts while generating new business and growing accounts over 60% within 12 months.
- Revamped lead generation system to enhance outreach and increase accounts contacted.
- Promoted from Assistant Manager
Education
Master of Science Jurisprudence - Law, Health Law
Seton Hall Law School
Newark, NJ05-2019
Bachelor of Science - International Business and Trade, Marketing Management
Saint Peters University
Jersey City, NJ05-2012
Skills
- HIPAA Privacy and Security Certified
- FDCPA Essentials Certified
- ECourt and JEDS Management
- Trademark Service Certified SWPSG
- Medical Billing and Insurance Verification
- Crisis Prevention Intervention (CPI) Certified
- Special education
- Commissioned NJ Notary Expiration 2028
- Bilingual Spanish
AWARDS AND ORGANIZATIONS
- 2008-2012 Awarded Ignatius Four Year Academic Scholarship
- Spring 2012 Study Abroad Program "Doing Business in Europe", Barcelona/Madrid, Spain
- Spring 2011 Study Abroad Program "Doing Business in Europe", London, England/ Paris, France
- Spring 2009 Delta Sigma Pi Zeta Eta, Chapter Brother Initiate
VOLUNTEERING
- Rutgers University 4H Certified Archery Instructor 2025- Present
- Faces 4 Autism, 2025, Present
- POAC Autism Services Member, 2024, Present
- New Jersey Autism Warriors, 2023, Present
- Team Leader- Autism Speaks of Tampa Bay; Autism of New Jersey: NJ Shore Walk, 2021, Present
- Team Leader- Making Strides Against Breast Cancer-Point Pleasant, NJ, 2001, 2016
- Mentor- Big Brother, Big Sister of New Jersey- Hugh J Boyd Elementary, School, Seaside, NJ, 2004, 2008
POSITIONS HELD WHILE ATTENDING UNDERGRADUATE SCHOOL
Guest Relations Intern, Dos Angeles Del Mar Guest House, Rincon, Puerto Rico Spring 2012
- Duties included but were not limited to maintaining reservation documentation, coordinating guest reception and departures, providing front desk assistance, and overseeing breakfast service.
- Managed inventory of all house supplies and necessities.
- Managed reservations by phone in Spanish and English.
- Created marketing social network website.
Assistant to the Director of Sports Medicine, Saint Peters University, Jersey City, NJ 2010-2011
- Handled insurance claims and filing of new reports.
- Contacted insurance companies, hospitals, and medical facilities to resolve balances.
- Deciphered EOB and UB92 reports and processed insurance claims.
- Created an updated filing system for maintaining player medical files.
- Assisted in reorganization of Sports Medicine Department facilities.
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Teacher Substitute
Little Egg Harbor School District
03.2024 - Current
Legal Assistant
Rothstein, Mandell, Strohm, Halm, & Cipriani P.A.
03.2023 - 01.2024
Legal Assistant
Rosenberg Law, P.A
10.2021 - 03.2022
Legal/ Compliance Supervisor
Gulf Coast Collection Bureau
07.2019 - 03.2021
Multi Segment Accounts Manager
Sherwin-Williams: Metro NJ
12.2013 - 04.2016
Master of Science Jurisprudence - Law, Health Law
Seton Hall Law School
Bachelor of Science - International Business and Trade, Marketing Management
Saint Peters University