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Dynamic professional with a proven track record at Kung Fu Tea, excelling in customer service and team leadership. Recognized for enhancing operational efficiency, fostering a collaborative environment and quick adaptability. Skilled in problem-solving and inventory management, consistently delivering high-quality service while maintaining a friendly, positive atmosphere. Committed to continuous improvement and team success.


I was given the tasks of being the financial support of our China business, which included several trips to China and setting up training systems and a workflow that would be consistent with the USA operations. Due to the political government situations the plant was closed after 6 years of operation. While at the same time offering support to all our other market regions. Responsible for Customer Savings Studies, headed a small team of people from USA and Mexico, working on material savings studies for all electronic cutting and press operations. Studies were for the North American and European Automotive markets, studies were completed using excel. The software used was Optitex marker making and Nester++. Heading and participating in weekly “Teams” meetings both internally with different departments and/or being part of the presentation of the studies to the customer in all regions. Providing financial customer support for upcoming orders, these financial documents/quotes were for single, multiple cavities/knives/blades and dieboards ranging from 20” in length too 216”. Working on Die Analysis software. Comfortable with using word, excel, pdf, dxf, dwg, pds, mkr software and formats. Worked remotely for the last 4 years due to Covid. Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Versatile Team Manager knowledgeable about production operations, quality standards and safety hazards. Streamlines workflow and process capability to maintain productivity and proactively addresses challenges to minimize downtime. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

 PROFESSIONAL SUMMARY Dependable, adaptable individual recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts. 

Agustina Reyes Rivas

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Brisket Trim/ Trim Chuck Cap

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Brisket Trim/ Trim Chuck Cap

Secondary - Writing

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