Summary
Work History
Education
Skills
Languages
Timeline
Generic

Agustin Esteban Bruges Rangel

Orlando,FL

Summary

My goal is to establish myself in a company where the young and innovative are welcome. To work for a company that values hard work and creativity. I am looking for a competitive and challenging work environment where I can offer my knowledge and skills for its betterment and success.

Work History

Supervisor

Copa Airlines
  • Company Overview: Triangle Services Supervisor at Copa Airlines, responsible for coordinating and overseeing daily operations
  • Im responsable for coordinating and overseeing daily operationes in key areas, such as check in, boarding, gates, baggages handling, and customer service
  • The primary goal is to ensure that all procedures are carried out efficiently and safely, complying with industry standards and airlines polices
  • Supervising and organizing customer service staff, gate agents, and ground personnel, ensuring they are trained and prepared for their tasks
  • Resolving issues or incidents that may arise with passengers, such as delays, flight changes, baggage issues, and special requests
  • Monitoring passenger flow to avoid congestion and ensure a smooth boarding process
  • Enforcing safety measures and emergency protocols in the boarding area
  • Scheduling and Submited de hours for the Staff
  • Triangle Services Supervisor at Copa Airlines, responsible for coordinating and overseeing daily operations

Passenger Service / Ramp Operations / Boarding / Ticketing / FIS (Arrivals)

Quantem Aviation Service
  • Responsible for assisting passengers throughout their journey, ensuring a smooth and positive experience
  • Check-in Assistance: Helping passengers with the check-in process, printing boarding passes, checking baggage, and ensuring passengers have the necessary travel documents
  • Flight Information: Providing up to date information about flight schedules, delays, gate changes, and answering general questions about the airport and airline policies
  • Boarding Gate Support: Assisting with boarding procedures, verifying boarding passes, and helping ensure an orderly and timely boarding process
  • Safety and Security: Ensuring passengers comply with security protocols and helping direct them to security checkpoints
  • Ramp Operations

Nursing Assistant

Solaris Healthcare
  • Assisting patients, with daily activities like bathing, dresing, grooming, feeding, and mobility

Administrative assistant

Harinera de la costa
  • Scheduling and calendar management
  • Communication, Document management, Office Support

Cashier/assistant manager

Permoda-Koaj
  • Processing Transactions, Customer Service, Promoting Sales Handling Returns and exchanges

Education

Technical Degree - International trade

Inca Center Ltda.

Associate of Arts - Law (Pre-Law)

Fundacion Universitaria Del Area Andina

Skills

  • Customer service
  • Assistant manager
  • SABRE System
  • Bilingual
  • Sales experience
  • ICCS Scheduling and payroll
  • Digital Archiving
  • Team Collaboration
  • Spanish Fluency
  • Administrative Tasks
  • Baggage Claim
  • Training and mentoring

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Associate of Arts - Law (Pre-Law)

Fundacion Universitaria Del Area Andina

Supervisor

Copa Airlines

Passenger Service / Ramp Operations / Boarding / Ticketing / FIS (Arrivals)

Quantem Aviation Service

Nursing Assistant

Solaris Healthcare

Administrative assistant

Harinera de la costa

Cashier/assistant manager

Permoda-Koaj

Technical Degree - International trade

Inca Center Ltda.
Agustin Esteban Bruges Rangel