Supervisor
Copa Airlines
- Company Overview: Triangle Services Supervisor at Copa Airlines, responsible for coordinating and overseeing daily operations
- Im responsable for coordinating and overseeing daily operationes in key areas, such as check in, boarding, gates, baggages handling, and customer service
- The primary goal is to ensure that all procedures are carried out efficiently and safely, complying with industry standards and airlines polices
- Supervising and organizing customer service staff, gate agents, and ground personnel, ensuring they are trained and prepared for their tasks
- Resolving issues or incidents that may arise with passengers, such as delays, flight changes, baggage issues, and special requests
- Monitoring passenger flow to avoid congestion and ensure a smooth boarding process
- Enforcing safety measures and emergency protocols in the boarding area
- Scheduling and Submited de hours for the Staff
- Triangle Services Supervisor at Copa Airlines, responsible for coordinating and overseeing daily operations