Ahadji Reed
Charlotte,NC
Summary
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Excellent interpersonal, communication and leadership abilities. Dynamic leasing professional experienced in the apartment and housing industry. Proven ability to provide outstanding customer service and work well under pressure. Highly organized and detail-oriented with excellent time management skills.
Overview
4
4
years of professional experience
Work History
Maintenance Technician
Prescott Square Apartments
05.2023 - 06.2024
- Operated hand and power tools to complete repairs
- Maintained clear and safe workspace areas to meet OSHA standards
- Installed new systems, replacement parts and components to maintain proper operation
- Performed basic carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs
- Performed performance and safety inspections on equipment and machinery to maintain operational baseline
- Contacted vendors to procure equipment and tools to meet organizational demands
- Updated documentation for record keeping and customer use.
- Maintained safe working environment utilizing personal protective equipment.
Leasing Consultant
Aspen Hill
09.2021 - 07.2023
- Guide prospective tenant through the leasing process
- Facilitate communication between tenants and landlords
- Ensure that agreements are executed accurately and on time
- Manage and lead property tours
- Find leads for our properties
- Grow our network of prospective tenants
- Managed daily administrative tasks including filing documents, responding to emails and phone calls and preparing correspondence.
- Conducted apartment tours and responded to tenant inquiries.
- Drafted leases for new and renewing tenants using established templates, ensuring compliance with applicable laws.
- Provided potential residents with information on availability, floorplans and amenities.
- Conducted monthly rent collections from existing tenants in a timely manner; enforced late fees when necessary.
- Advised management on any issues related to tenant relations or property maintenance that may arise during tenancy term.
- Worked closely with property manager in conducting market surveys to learn more about target clients. Monitored tenant compliance with lease terms and resolved disputes.
- Improved leasing performance through creative campaigns, continuous outreach and social media presence.
Leasing Consultant
Lake Arbor Apartments
04.2020 - 07.2021
- Prepared lease paperwork and obtained signatures and first payments from new residents
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features
- Contacted and followed up with tenants on renewal notices
- Encouraged prospective tenants to fill out applications after property tours
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages
- Escalated critical issues to property manager to deliver immediate resolution
- Checked rental eligibility by following company's verification process
- Inspected outside of property regularly and immediately notified maintenance department to remedy issues and maintain curbside appeal.
- Coordinated move-in and move-out processes by providing orientation packages and conducting walkthroughs of units upon departure.
- Processed application and lease agreement by conducting rental history, credit check, and background check. Met with current tenants to review and renew leases.
Education
Bachelors - Kinesiology
North Carolina A&T State University
Greensboro, NC12.2022
Skills
- Decision Making Client Relations Complaints Investigation Clear Communication
- Critical Thinking Work Planning Microsoft Office Social Media Engagement
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding
- Contacted and followed up with tenants on renewal notices
- Encouraged prospective tenants to fill out applications after property tours
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages
Timeline
Maintenance Technician
Prescott Square Apartments
05.2023 - 06.2024
Leasing Consultant
Aspen Hill
09.2021 - 07.2023
Leasing Consultant
Lake Arbor Apartments
04.2020 - 07.2021
Bachelors - Kinesiology
North Carolina A&T State University
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