Summary
Overview
Work History
Education
Skills
Timeline
Generic

AHAMAD DICKERSON

Summary

Organized professional with several-year background in preparing state and federal tax returns for all types of clients. Considered practical, adaptable, and highly communicative. Seek to bring talents to well-established company. .

Overview

26
26
years of professional experience

Work History

Tax & Entity Formation Advisor

Better Tax Relief
02 2024 - Current
  • Maintained active PTIN and CTEC certifications and E-FIN registration to ensure full compliance with federal and state tax preparation standards.
  • Demonstrated deep understanding of tax laws, regulatory requirements, and filing deadlines for individuals, corporations, and entities.
  • Prepared and reviewed entity tax returns (LLCs, S-Corps, C-Corps) with accuracy, aligning returns with appropriate business structures and compliance needs.
  • Conducted audits of financial records, ensuring accuracy and adherence to tax codes, and identifying discrepancies or compliance risks.
  • Utilized advanced proficiency in tax software including Drake, ProSeries, Lacerte, and Salesforce to streamline preparation and filing processes.
  • Advised clients on optimal legal structures (LLC, S-Corp, C-Corp, Nonprofit, etc.) based on liability, taxation, and business goals.
  • Drafted and filed formation documents such as Articles of Incorporation, Articles of Organization, and bylaws with state agencies.
  • Prepared key governance documents such as operating agreements, partnership agreements, and corporate resolutions.
  • Collaborated with stakeholders, including clients, attorneys, and government agencies, to resolve tax and formation-related matters.
  • Explained complex tax and business formation concepts in simple terms, enhancing client understanding and satisfaction.

Tax Professional

Premier Financial ALD GROUP
01.2000 - 04.2025
  • Tax Preparer & Resolution Specialist
  • Prepared and filed federal and state tax returns for individuals and businesses, ensuring full compliance with current tax laws and filing deadlines.
  • Reviewed financial records to identify eligible deductions, credits, and adjustments—maximizing refunds and reducing client liabilities.
  • Conducted in-depth client interviews to gather financial information, clarify complex tax implications, and resolve diverse tax-related concerns.
  • Reviewing and advising clients during IRS audit letters,
  • Utilized industry-standard tax software, including Drake and Tax Act.
  • Tax Resolution – Compliance & Documentation
  • Ensured clients were brought into current compliance by preparing and filing all missing, late, or previously unfiled tax returns.
  • Prepared and filed amended tax returns to correct prior filing errors and mitigate IRS penalties or interest.

Complaints Officer /Freight Broker Agent

CAPACITY EXPRESS
09.2022 - 06.2023
  • Resolved customer complaints promptly, enhancing satisfaction and retention rates.
  • Trained new Complaints Officers on policies, ensuring consistent service quality.
  • Mediated disputes between customers and representatives, achieving positive resolutions.
  • Established KPIs to monitor complaint volume and resolution efficiency.
  • Managed high volumes of complaints, ensuring timely and effective outcomes.
  • Conducted investigations into complex complaints to determine resolution strategies.
  • Collaborated with teams to identify root causes of complaints and implement improvements.

Developed strong relationships with carriers, optimizing shipping costs and delivery schedules.

Account Sales Logistics Operation Manager Pricing

Custom National Inc
02 2015 - 02 2023
  • Maintained high-volume customer loads, managing FTL to drayage operations effectively.
  • Developed strong vendor relationships with independent carriers and broker/carriers.
  • Executed transportation operations including dispatching, tracking, and scheduling using advanced TMS platforms.
  • Negotiated costs and selected carriers for OTR, IMDL, and LTL shipments.
  • Managed high-volume accounts such as WALMART, NIKE, and LIVE NATION, ensuring personalized service.
  • Streamlined order management processes through DAT, Truckstop, ECHO, and Global Tranz.
  • Cultivated partnerships with carriers to enhance service reliability and capacity.
  • Optimized scheduling operations to improve delivery timelines and reduce costs.

Education

Certificate - Tax Certification.

CTEC
Tax Preparer
01-2025

Bachelor of Science - Accounting

University of Phoenix
Carson, CA

Logistic certification -

University of Dominguez
Carson, CA

Business Management -

California Polytechnic University of Pomona (CALPOLY)
Pomona, CA

Skills

Quota management

  • Microsoft Office proficiency
  • Data analysis
  • Call control techniques
  • Third-party logistics (3PL)
  • KPI maintenance
  • Tax compliance and research
  • Payroll administration
  • Financial analysis
  • Deductions management
  • Tax return preparation

Timeline

Complaints Officer /Freight Broker Agent

CAPACITY EXPRESS
09.2022 - 06.2023

Tax Professional

Premier Financial ALD GROUP
01.2000 - 04.2025

Tax & Entity Formation Advisor

Better Tax Relief
02 2024 - Current

Account Sales Logistics Operation Manager Pricing

Custom National Inc
02 2015 - 02 2023

Certificate - Tax Certification.

CTEC

Bachelor of Science - Accounting

University of Phoenix

Logistic certification -

University of Dominguez

Business Management -

California Polytechnic University of Pomona (CALPOLY)