Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Bartender
Hennessey's Tavern
06.2021 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Assistant Manager
Hennesseys Tavern
07.2022 - 09.2023
Improved customer satisfaction by addressing and resolving complaints promptly.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Scheduled staff shifts to ensure proper coverage during peak hours without exceeding labor budgets.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
High School Diploma -
Jserra Catholic High School
San Juan Capistrano, CA
05.2016
Skills
Strong ability to remain calm and composed in high-pressure situations, demonstrated by handling busy shifts and resolving customer issues efficiently
Proficient in multitasking and prioritizing tasks to ensure timely and accurate service delivery
Skilled in assessing situations quickly and making informed decisions to ensure the safety and well-being of patrons
Excellent interpersonal and communication skills honed through bartending experience, adept at building rapport with diverse individuals
Certification
CA EMT Certification (Active), March 2023
EMT-B Certification from the National Registry of Emergency Medical Technicians (Active), November 2023
OC EMT School Course Completion, October 2023
Orange County Ambulance Driver/Attendant License, October 2023
Basic Life Support (CPR and AED), American Heart Association, August 2023
Timeline
Assistant Manager
Hennesseys Tavern
07.2022 - 09.2023
Server/Bartender
Hennessey's Tavern
06.2021 - Current
High School Diploma -
Jserra Catholic High School
CA EMT Certification (Active), March 2023
EMT-B Certification from the National Registry of Emergency Medical Technicians (Active), November 2023
OC EMT School Course Completion, October 2023
Orange County Ambulance Driver/Attendant License, October 2023
Basic Life Support (CPR and AED), American Heart Association, August 2023
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