Ahava Arianna
Milton,GA
Summary
Dynamic professional with a proven track record at Crabapple Academy, adept in behavior management and parent-teacher communication. Excelled in creating supportive learning environments and fostering strong customer relationships across roles. Skilled in social media management and multitasking, significantly enhancing engagement and operational efficiency. Demonstrates a positive attitude and a commitment to continuous learning and improvement.
Education professional prepared to contribute to student development and instructional support. Proven success in assisting lead teachers with lesson delivery and classroom activities. Reliable team player with focus on collaborative efforts and adaptability to changing educational needs. Proficient in classroom management and instructional techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Crabapple Academy
Roswell, GA
07.2024 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Monitored and reported student progress and development, offering mentoring as needed.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Customer Support Specialist
Vineyards, by Ahava LLC
Milton, GA
02.2024 - Current
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Handled escalated support cases with diplomacy and tact, successfully defusing tense situations between the company and its customers.
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
Social Media Manager
The Refiner's House, INC
Alpharetta, GA
07.2024 - 01.2025
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Crafted compelling copy for social media ads, driving increased website traffic.
- Implemented content calendar to ensure timely and organized posting across all channels.
- Increased follower engagement with interactive content and timely responses to comments.
- Curated diverse range of content, from informative blog posts to engaging videos, to cater to different audience preferences.
- Designed and executed social media training program for new hires, ensuring high-quality content production.
- Improved online community sentiment by implementing proactive customer service approach on social media.
Order Fulfillment Associate
Best Buy Inc
Alpharetta, GA
10.2021 - 01.2022
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
Server Assistant
Longhorn Steakhouse
Alpharetta, GA
08.2021 - 10.2021
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Host
Pappadeaux's Seafood Kitchen
Alpharetta, GA
07.2018 - 08.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Science -
Kennesaw State University
Kennesaw, GA12-2028
Minister - Theological Studies
The Refiner's House Church & Training Center
Alpharetta, GA05-2024
Skills
- Parent-teacher communication
- Complaint handling
- Social media management
- Shipping procedures
- Positive and friendly attitude
- Multitasking proficiency
- Behavior management
- Customer relationship management (CRM)
- Photo and video editing
- Willing to learn
- Oral communication
- Effective time management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- The Refiner's House Church & Training Center
Certification
- Certified Teacher (CT) - National Board for Professional Teaching Standards.
- First Aid/CPR/AED Instructor Certification – American Red Cross.
- Gifted and Talented Educator Certificate – National Association for Gifted Children.
Languages
English
Native or Bilingual
Spanish
Full Professional
Hebrew
Elementary
Timeline
Assistant Teacher
Crabapple Academy
07.2024 - Current
Social Media Manager
The Refiner's House, INC
07.2024 - 01.2025
Customer Support Specialist
Vineyards, by Ahava LLC
02.2024 - Current
Order Fulfillment Associate
Best Buy Inc
10.2021 - 01.2022
Server Assistant
Longhorn Steakhouse
08.2021 - 10.2021
Host
Pappadeaux's Seafood Kitchen
07.2018 - 08.2021
Bachelor of Science -
Kennesaw State University
Minister - Theological Studies
The Refiner's House Church & Training Center
Similar Profiles
Jennipher GlassJennipher Glass
Lead Teacher at Crabapple AcademyLead Teacher at Crabapple Academy
Trevor DartTrevor Dart
General Manager at Crabapple TavernGeneral Manager at Crabapple Tavern
Lydia PierceLydia Pierce
Lead Preschool I Teacher at The Goddard School CrabappleLead Preschool I Teacher at The Goddard School Crabapple