Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
Generic

Aherin Smith

Austin,TX

Summary

Driven professional with a broad range of experience in marketing seeking to leverage a polished background to take the next career step with a respected organization.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Local Store Marketer

Texas Roadhouse
College Station, Texas
11.2024 - Current
  • Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
  • Developed innovative strategies to increase customer loyalty and engagement with the store's brand.
  • Promoted store products and services through local marketing efforts, including print ads, radio spots, online promotions, and direct mail campaigns.

Administrator

Texas Roadhouse
College Station, Texas
09.2024 - Current
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Monitored budget expenditures and prepared financial reports for review by management.
  • Improved office organization by developing filing system and customer database protocols.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Answered incoming calls and responded to customer inquiries.

Catering Manager

Texas Roadhouse
College Station, Texas
08.2024 - Current
  • Resolved customer complaints quickly and efficiently.
  • Negotiated contracts with clients for catering services ensuring reasonable rates were charged.
  • Supervised servers during catered events to ensure high standards of service were met.
  • Assisted in setting up tables, chairs, decorations prior to a catered event.
  • Reviewed invoices from vendors after each event and approved payment when appropriate.
  • Monitored budgets for catering services and implemented cost-saving measures when necessary.
  • Maintained accurate records of orders and deliveries for catering services.
  • Created marketing campaigns for catering services and monitored their effectiveness.

Catering Assistant

Texas Roadhouse
College Station, Texas
08.2023 - Current
  • Supported kitchen managers in preparing meals for large groups efficiently and on time.
  • Provided excellent customer service by interacting with guests during events.
  • Communicated effectively with team members to ensure smooth operations during events.

Server

Texas Roadhouse
College Station, Texas
05.2022 - Current
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Operated POS terminals to input orders, split bills and calculate totals.

Education

Associate of Science - Kinesiology

Blinn College
Bryan, TX
05-2024

High School Diploma -

Hutto High School
Hutto, TX
05-2022

Skills

  • Heartsaver CPR AED (CPR AED)
  • Interpersonal skills
  • Adaptability in emergencies
  • Coaching and mentoring
  • Organizational skills
  • Program leadership
  • Customer service
  • Bill payment
  • Billing document creation

Certification

  • CPR & AED certified.
  • Red Cross first aid Certified.
  • Shallow & deep water lifeguard certified

Languages

English
Native/ Bilingual
Spanish
Limited

Accomplishments

  • Lettered Admin, out of 81 stores located in texas, I have successfully completed and submitted my Admin letter which proves my work I have done within the store and shown exellence within my work.
  • Newest Admin in the Cortez Market.
  • Training center of the year

References

References available upon request.

Timeline

Local Store Marketer

Texas Roadhouse
11.2024 - Current

Administrator

Texas Roadhouse
09.2024 - Current

Catering Manager

Texas Roadhouse
08.2024 - Current

Catering Assistant

Texas Roadhouse
08.2023 - Current

Server

Texas Roadhouse
05.2022 - Current

Associate of Science - Kinesiology

Blinn College

High School Diploma -

Hutto High School

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