A'Landra Merritt
Ellenwood,GA
Summary
Hardworking and dedicated person with customer service, multitasking skill, medical experience and time management abilities. Devoted to giving every individuals I encounter a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Family Dollar
Lithonia, GA
05.2023 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
Package Handler
Amazon
Union City, GA
08.2021 - 06.2022
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Resolved conveyor system issues by clearing jams and blockages.
Medical Assistant
Pediatric Partners of Gwinnett
Lilburn, GA
03.2019 - 04.2020
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Education
Medical Assisting
Altierus Career College
Norcross, GA01-2019
High School Diploma -
Atlanta Job Corps Center
Atlanta, GA05-2017
Medical Assisting
UEI College
Morrow, GASkills
- Certified in Basic Life Support (BLS)
- Customer Service Management
- Team Development
- Store Opening and Closing
- Heartsaver CPR AED (CPR AED)
- Adaptability
- Self Motivation
- Analytical Thinking
- Heartsaver First Aid
- Administering immunizations
- EMR / EHR
- Vaccine administration
- Patient Assessments
Certification
- Home Health Aide (HHA)
Timeline
Assistant Store Manager
Family Dollar
05.2023 - Current
Package Handler
Amazon
08.2021 - 06.2022
Medical Assistant
Pediatric Partners of Gwinnett
03.2019 - 04.2020
Medical Assisting
Altierus Career College
High School Diploma -
Atlanta Job Corps Center
Medical Assisting
UEI College
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