Cathy Ahlers
Winchester,VA
Summary
Dynamic, Collaborative, and safety minded professional with a proven track record of demonstrating risk assessment, incidents prevention and emergency response planning while collaborating with multidisciplinary teams. Strong leadership and communication skills to effectively engage with stakeholders at all levels and drive continuous improvement in safety performance. Dedicated to creating and maintaining a safe work environment that prioritizes the well-being of employees and minimizes occupational hazards.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Flight Attendant
American Airlines
06.2011 - 02.2021
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Federal Police Officer
NASA/ Wallops Island Fight Facility
05.2010 - 06.2017
- Enhanced public safety by conducting thorough patrols and responding promptly to emergency situations.
- Assisted in crime prevention efforts through diligent surveillance and collaboration with community members.
- Maintained accurate records of incidents, contributing to efficient case management and resolution.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
Firefighter I & II
County Of Gloucester
08.2009 - 07.2017
- Delivered emergency rescue and fire suppression and administered emergency care and first aid
- Executed search and rescue operations to locate and assist injured or trapped individuals
- Complied with health, safety and environmental rules procedures and performed work in a manner enhancing the safety of the work environment
- Participated actively in Community outreach programs and education iniutives aimed at fostering positive relationships and raising awareness and enhancing safety within the community.
- Enhanced community safety by conducting thorough building inspections and identifying potential fire hazards.
Emergency Medical Technician/Driver
FirstMed Ambulance
04.2000 - Current
- Operate ambulances or assist ambulance drivers in transporting sick, injured, or convalescent persons in emergency and non-emergency conditions, Remove and replace soiled linens and equipment in order to maintain sanitary conditions
- Earn and maintain appropriate certifications, replace supplies and disposable items on ambulances, Report facts concerning accidents or emergencies to hospital personnel or law enforcement officials, Operates and maintains life-support equipment and systems and documents vital signs, significant conditions, and reactions.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
Education
Firefighter I - NFPA 1001-02 in Firefighting - Fire Science
Virginia Department Of Fire Programs
Hampton Roads, VA08.2009
Firefighter II - NFPA 1001-08 in Firefighting - Fire Science
Virginia Department Of Fire Programs
Hampton Roads, VA11.2010
HAZ-MAT in Hazardous Materials Awareness & Operations - Fire Protection And Safety Technology
Virginia Department Of Fire Programs
Hampton Roads, VA10.2009
EVOC 1, 2, and 3 in Emergency Vehicle Operations - Fire Protection And Safety Technology
Virginia Department Of Fire Programs
Hampton Roads, VA08.2009
Community Emergency Response Team -CERT IS-317 in Homeland Security - Emergency Management
U.S. Department Of Homeland Security
Washington, DC11.2005
Federal Police Officer - Criminal Justice
NASA-National Aeronautics and Space Administration
Cape Canaveral, FL05.2010
Emergency Managment - Emergency Preparedness And Incident Comand
FEMA/ NIMS
Washington, DC06.2009
Emergency Medical Technician-Basic -
Commonwealth of Virginia Department of Health
Richmond, VA06.2008
Skills
- Emergency Care
- Customer Service
- Regulatory Compliance
- Emergency preparedness
- Professional Appearance
- Schedule Management
- Administrative Tasks
- Relationship Management
- Conflict Mediation
- Strong Work Ethic
- Cleanliness and Sanitation
- Issue Resolution
- Training and Coaching
- EPA, OSHA, FDA
- Critical Decision-Making Skills
Certification
- CPR/AED/First Aid, 07/02/25
- Bloodborne Pathogens, 07/02/24
- Notary Public, 09/30/26
Timeline
Flight Attendant
American Airlines
06.2011 - 02.2021
Federal Police Officer
NASA/ Wallops Island Fight Facility
05.2010 - 06.2017
Firefighter I & II
County Of Gloucester
08.2009 - 07.2017
Emergency Medical Technician/Driver
FirstMed Ambulance
04.2000 - Current
Firefighter I - NFPA 1001-02 in Firefighting - Fire Science
Virginia Department Of Fire Programs
Firefighter II - NFPA 1001-08 in Firefighting - Fire Science
Virginia Department Of Fire Programs
HAZ-MAT in Hazardous Materials Awareness & Operations - Fire Protection And Safety Technology
Virginia Department Of Fire Programs
EVOC 1, 2, and 3 in Emergency Vehicle Operations - Fire Protection And Safety Technology
Virginia Department Of Fire Programs
Community Emergency Response Team -CERT IS-317 in Homeland Security - Emergency Management
U.S. Department Of Homeland Security
Federal Police Officer - Criminal Justice
NASA-National Aeronautics and Space Administration
Emergency Managment - Emergency Preparedness And Incident Comand
FEMA/ NIMS
Emergency Medical Technician-Basic -
Commonwealth of Virginia Department of Health