Ahlyissa Doubleday
Okeechobee
Summary
Dynamic Shift Manager at RaceTrac with a proven track record in enhancing team performance through effective training and delegation. Skilled in cash handling and customer service, adept at resolving escalated issues while fostering strong relationships. Committed to upholding workplace safety and ensuring seamless operations in fast-paced environments.
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Manager
RaceTrac
01.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Cashier/Help Desk Associate
Winn Dixie
06.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Emergency Medicine
Indian River State College
Ft. Pierce, FL08-2022
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Punctual and reliable
- Handling customer complaints
- Relationship building
- Documentation and reporting
Certification
Emergency Medical Technician
Timeline
Shift Manager
RaceTrac
01.2022 - Current
Cashier/Help Desk Associate
Winn Dixie
06.2020 - 02.2021
No Degree - Emergency Medicine
Indian River State College
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