Ahmad AlSeuri

Started at Blue Wireless as Sales Representative and occupied the position of a Store Manager and an Area Supervisor managing more than 5 locations in Richmond area, with all tasks and daily duties while meeting the wireless service providers requests.

• Trained newly hired sales team in upselling techniques.
• Educated staff on strategies for handling difficult customers and challenging situations.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
• Mentored new sales associates to contribute to store's positive culture.
• Promoted business' development by building and maintaining relationships with new clients.
• Supported and cover on extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.

Started at Muir Sukhtian Group as Marketing Executive and occupied the position of a Senior Marketing Executive
and a Team leader Managing the marketing team tasks and daily duties while meeting Group’s division requests,

• Mentored junior team members and provided guidance on best practices in marketing techniques.
• Managed ( Retail, Pharmacies ) products ATL/BTL campaigns.
• Involved in checking the forecast done by the country manager for every region and collaborate with the export team to ensure healthy stock, and adding new products.
• prepared annual marketing budgets to propose them to the distributor.
• Worked closely with the plant warehouses/ procurement to ensure our marketing materials storage and shipments.
• Participated in local and international exhibitions to meet new potential agents and market our products.
• Managed campaigns for various clients by sponsoring and supporting the sales team by provide the right tools and materials.
• Established strong partnerships with external agencies for collaborative marketing initiatives.

• Supported company’s direction in profiling, customer satisfaction, and on spot feedback.
• Responsible for customer satisfaction and maintain a good image of the company.
• Supported other tasks assigned by customer service team leader/Manager by reaching and handling the Key Accounts/VIP.
• Trained new hires on company policies, procedures, and software systems, ensuring their smooth integration into the team.