Meticulous and analytical professional with a dedication to continuous improvement. Demonstrated ability to support and lead others by sharing knowledge and expertise. Excel in fostering teamwork, positivity, and problem-solving skills to inspire and motivate the team.
Overview
8
8
years of professional experience
Work History
Clinical Manager/Registered Behavior Technician
Applied Behavioral Analysis Humboldt
08.2022 - Current
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
Performed ongoing data collection and analysis to measure the effectiveness of implemented interventions, making necessary adjustments as needed.
Developed strong rapport with clients and families, fostering trust and open communication for optimal therapy outcomes.
Supported clients in achieving personal goals, providing consistent encouragement and celebrating milestones.
Assistant Store Manager
Tractor Supply Company
11.2021 - 10.2023
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Created and maintained safe and secure work environments for employees.
Lead Front Desk Agent
Blue Lake Casino and Hotel
10.2017 - 10.2020
Updated customer accounts with add-on room charges, including minibar use and room service bills
Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
Kept accounts in balance and ran daily reports to verify totals
Provided services efficiently and with high level of accuracy.
Pest Control Technician
Humboldt Termite and Pest Control
09.2016 - 08.2017
Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources
Inspected commercial and residential buildings and structures for pest issues
Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
Education
Bachelor of Arts - Psychology
Humboldt State University
Arcata, CA
05.2020
Associate of Arts - Psychology
Butte College
Oroville, CA
05.2015
Skills
Patient records administration
Records Management
HIPAA
Effective Communication
Case Management
Teamwork and Collaboration
Time Management
Problem-solving abilities
Multitasking Abilities
Organizational Skills
Adaptability and Flexibility
Additional Information
Academic Research Assistant: Cultural Diversity and Adolescent development
Timeline
Clinical Manager/Registered Behavior Technician
Applied Behavioral Analysis Humboldt
08.2022 - Current
Assistant Store Manager
Tractor Supply Company
11.2021 - 10.2023
Lead Front Desk Agent
Blue Lake Casino and Hotel
10.2017 - 10.2020
Pest Control Technician
Humboldt Termite and Pest Control
09.2016 - 08.2017
Bachelor of Arts - Psychology
Humboldt State University
Associate of Arts - Psychology
Butte College
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