Brett Brittany Pugh
Paris,TN
Summary
Seasoned Clinical Manager known for high productivity and efficient task completion. Specialize in patient care management, regulatory compliance, and team leadership. Excel in communication, problem-solving, and adaptability to ensure optimal operations and quality service delivery in healthcare settings.
Overview
10
10
years of professional experience
Work History
Clinical Manager, Registered Nurse
Amedisys Home Health
Paris, TN
02.2021 - Current
- Maintained clinical policies and procedures.
- Monitored performance of clinical staff against established metrics.
- Supervised staff in the delivery of patient care services.
- Analyzed data to identify trends in quality improvement initiatives.
- Oversaw development of individualized treatment plans for each patient.
- Ensured that staff members adhere to professional standards of practice.
- Implemented quality assurance programs to ensure patient safety and satisfaction.
- Facilitated communication between medical personnel, patients and their families.
- Liaised between patients and physicians and educate patients and caregivers on diagnoses, treatment plans and wound or disease management.
- Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
- Investigated incidents or complaints related to clinical practice.
- Coordinated interdisciplinary teams for complex cases.
Clinical Manager, Registered Nurse
Volunteer Home Care
Huntingdon, TN
08.2016 - 01.2021
- Accurately created 100+ patient charts for new and existing patients, and implemented organizing systems to streamline patient records management.
- Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
- Managed patient care and clinic services, including financial management, quality assurance and safety and risk management.
- Supported medical director in development and marketing of new healthcare services.
- Collaborated with healthcare professionals to deliver high-quality patient care.
- Maintained cleanliness of medical, storage and common area rooms.
- Educated patients and caregivers on diagnoses, treatment plans and wound or disease management.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
Registered Nurse, Medical-Surgical Unit
Henry County Medical Center
Paris, TN
07.2015 - 08.2016
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Administered medications, tracked dosages and documented patient conditions.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
- Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
- Completed daily chart audits and assessed clinical records to verify accuracy, evaluate performance against goals and check for appropriate education of patients and families.
Education
Bachelor of Science - Nursing
The University Of Tennessee - Martin
Martin, TN05-2015
Skills
- Organizing staff schedules
- Patient relations
- Staff guidance
- Patient Care
- Patient engagement
- Patient records administration
- Complying with regulatory guidelines
- Patient Health Education
- Managing patient cases
- Well-trained in HCHB
- Interdisciplinary collaboration
- Supervisory experience
- Staff supervision
- Staff development
- Training and mentoring
- Patient Care and Education
- Clinical education
Timeline
Clinical Manager, Registered Nurse
Amedisys Home Health
02.2021 - Current
Clinical Manager, Registered Nurse
Volunteer Home Care
08.2016 - 01.2021
Registered Nurse, Medical-Surgical Unit
Henry County Medical Center
07.2015 - 08.2016
Bachelor of Science - Nursing
The University Of Tennessee - Martin