Ahmad Miller
Chesapeake,VA
Summary
Goal-oriented sales manager focused on building strong customer relationships, developing top-tier teams, and maximizing dealership success as a contributor to volume and gross.
Overview
5
5
years of professional experience
Work History
Sales Manager
Banister Nissan
Chesapeake, VA
04.2025 - Current
- Developed and implemented strategic sales plans to achieve revenue targets.
- Led team training initiatives to enhance product knowledge and sales techniques.
- Analyzed market trends to identify growth opportunities and adjust strategies accordingly.
- Cultivated relationships with key clients, resulting in increased customer loyalty and retention.
- Mentored junior sales staff, fostering a culture of teamwork and continuous improvement.
- Used as a floor closer at times to help maximize gross
Service Acquisitions Manager
Loyalty Nissan
09.2024 - 02.2025
- Lead a team in the service lane to engage service customers and drive interest in upgrading to new vehicles.
- Increased customer acquisition numbers from 12 in September to 18 in December, demonstrating strong results month over month.
- Assisted with weekend finance duties and provided support for appraising cars and closing deals on the floor as needed.
Sales Manager
Loyalty Nissan
07.2024 - 09.2024
- Managed sales operations, providing strategic direction and closing deals as the primary early manager and turnaround manager.
- Acted as a "Swiss Army Knife," stepping in to support various departments including Used Cars, Finance, and desking deals as necessary.
Used Car Manager
Loyalty Nissan
11.2023 - 07.2024
- Oversaw used car sales and inventory while continuing to serve as the primary floor closer.
- Filled in as needed for the finance department, assisting with closing deals and facilitating smooth operations across the dealership.
Finance Manager
Loyalty Nissan
Chester, VA
11.2022 - 11.2023
- Managed financial transactions and contracts, running an average $2200 per copy, with a record month surpassing $2600.
Sales Consultant / Floor Manager
Loyalty Nissan
11.2020 - 11.2022
- Led the sales floor, managing a team of salespeople, while also taking on the responsibility of training and development.
- Provided backup and leadership during turnover events, stepping in to close deals when sales personnel were unable to complete transactions.
Education
High School Diploma - undefined
Petersburg High School
Petersburg, VA01.2012
Skills
- Leadership & Team Management: Proven track record in leading diverse teams, training, and promoting growth across various roles
- Sales & Negotiation: Skilled in closing high-value deals, desking deals, and maximizing profitability across departments
- Customer Relations: Expertise in building and maintaining strong customer relationships, resulting in high levels of satisfaction and repeat business
- Cross-Department Support: Adaptable and willing to take on various roles, filling in as needed across the dealership to ensure smooth operations
- F&I Management: Knowledge of finance and insurance processes in vehicle sales, including loan/lease structuring, insurance offerings, and compliance with industry regulations
- Inventory Management: Managed inventory and sales of used vehicles, maximizing turnover and profitability
- Problem-Solving: Quick to identify challenges and implement solutions, whether it’s in customer service, sales, or management
Timeline
Sales Manager
Banister Nissan
04.2025 - Current
Service Acquisitions Manager
Loyalty Nissan
09.2024 - 02.2025
Sales Manager
Loyalty Nissan
07.2024 - 09.2024
Used Car Manager
Loyalty Nissan
11.2023 - 07.2024
Finance Manager
Loyalty Nissan
11.2022 - 11.2023
Sales Consultant / Floor Manager
Loyalty Nissan
11.2020 - 11.2022
High School Diploma - undefined
Petersburg High School