Ahmad Mims
Stone Mountain,GA
Summary
Personable Dining Room Attendant with almost 2 years of experience in customer-facing roles. Well-versed in food safety and industry best practices.
Overview
3
3
years of professional experience
Work History
General Runner
Atlanta Marriott Marquis Hotel
01.2022 - 07.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered customer requested items to rooms according to order documentation.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Cultivated warm relationships with regular customers.
Package Handler
FedEx
05.2020 - 01.2022
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Followed safety regulations to maintain safe work environment.
Trainee
Georgia Crew
05.2020 - 01.2021
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Offered technical support and troubleshot issues to enhance office productivity.
- Interacted with customers under supervision to support operational objectives.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Bachelor Of Computer Science - Computer Science And Programming
Mars Hill University
Mars Hill, NCHigh School Diploma -
Lithonia High School
Lithonia, GA05.2021
Skills
- Stocking and Replenishing
- Quality Control
- Delivery Scheduling
- Customer Relations
- Freight Labeling
- Administrative Support
Timeline
General Runner
Atlanta Marriott Marquis Hotel
01.2022 - 07.2023
Package Handler
FedEx
05.2020 - 01.2022
Trainee
Georgia Crew
05.2020 - 01.2021
Bachelor Of Computer Science - Computer Science And Programming
Mars Hill University
High School Diploma -
Lithonia High School