Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Ahmad Hamed Weedia

Ahmad Hamed Weedia

Summary

Results-driven administrative professional with a solid background in customer service and technical support. Skilled in managing multi-line phone systems and building positive client relationships through effective communication. Proven in diagnosing and repairing mobile devices to ensure optimal performance. Experienced in maintaining IT infrastructure and enhancing security. Committed to delivering high-quality results and supporting team success in fast-paced environments, making me a valuable asset to your organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Cell Bridge LLC
11.2023 - 09.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Repair Specialist

Wireless Support
05.2022 - 10.2023
  • Specialized in repairing iPhone, iPad, and Samsung Phones.
  • Proficient in diagnosing and repairing hardware and software issues on iPhones, iPads, and Samsung phones.
  • Skilled in troubleshooting and resolving issues related to battery problems, screen replacements, and other hardware malfunctions.

IT Support Specialist

Sawis
01.2019 - 12.2021
  • Provided technical support for hardware, software, and network issues.
  • Installed, configured, and maintained computer systems.
  • Monitored IT infrastructure for optimal performance and security.

Education

Bachelor of Computer Science -

Aria University
05.2021

Skills

  • Customer Service

  • Data Entry

  • Computer Skills

  • Office Administration

  • Administrative Support

  • Time Management

  • File Organization

  • Scheduling

  • Documentation and Recordkeeping

  • Microsoft Office Suite

Certification

  • Google- Technical Support Fundamentals
  • Google- The Bits and Bytes of Computer Networking

Languages

Persian
Native or Bilingual
Urdu
Full Professional

Timeline

Administrative Assistant

Cell Bridge LLC
11.2023 - 09.2024

Repair Specialist

Wireless Support
05.2022 - 10.2023

IT Support Specialist

Sawis
01.2019 - 12.2021

Bachelor of Computer Science -

Aria University

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Ahmad Hamed Weedia