Ahmed Abdelhadi
Aurora,CO
Summary
Dynamic professional with a strong background in customer service and employee training at Chick Fil A. Proven ability to enhance team performance through effective mentorship and innovative training methods. Skilled in cash handling and POS systems, fostering a supportive environment that drives success and satisfaction among both staff and customers. Now pursuing further education at the University of Southern California with emphasis in Aerospace Engineering.
Overview
2
2
years of professional experience
Work History
Crew Trainer
Chick Fil A
10.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Took care of customers' essential needs and handling Guest Recovery.
Lead Instructor
Pedalheads Bike Camps
05.2023 - 08.2023
- Developed positive relationships with students built on trust and respect, encouraging open communication and mutual support within the community.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Education
High School Diploma -
DSST Byers High School
Denver ColoradoAerospace Engineering
University of Southern California
Los Angeles, CA05-2029
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
Accomplishments
- Won glider competition at Worcester Polytechnic Institute during the 2024 Frontiers Session.
- Won Payload Award at Worcester Polytechnic Institute during the 2024 Frontiers Session.
Languages
Arabic
Professional Working
English
Full Professional
Timeline
Crew Trainer
Chick Fil A
10.2023 - Current
Lead Instructor
Pedalheads Bike Camps
05.2023 - 08.2023
High School Diploma -
DSST Byers High School
Aerospace Engineering
University of Southern California
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