Call Center Agent with expertise in the automotive industry and proficiency in managing customer interactions across various platforms. Skilled in data management, campaign support, and implementing customer relationship strategies to drive engagement and retention. Experienced in maintaining accurate customer records, collaborating with teams, and providing training to staff for improved efficiency. Adept at resolving customer inquiries, ensuring satisfaction, and aligning efforts with business objectives to deliver exceptional service.
Microsoft office skills
Participant operation volunteer
Expo 2023
supervised and directed and the technical support team, ensured all necessary equipment where available.
Ticketing volunteer
Asian cup 2024
Helping with the registration process for volunteers, staff, and media personnel and managing accreditation processes.
Logistics volunteer
Hult prize 2021
handled the preparations of events, provided logistic necessities, showed total discipline and consideration.