Ahmed Algami
Dearborn,MI
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than a year of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Resturant
08.2023 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Iphone Repair Technician
Family Buisness
07.2022 - 07.2023
- Responded to service requests during and after business hours.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Researched and recommended network and data communications hardware and software.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Electrical Engineering
Wayne State University
Detroit, MI05.2027
Skills
- Service Quality
- Personal hygiene
- Time management
- Self-Directed
- Team building
- Decision-Making
- Fluent in Arabic
Languages
Arabic
Native or Bilingual
Timeline
Restaurant Waiter
Resturant
08.2023 - Current
Iphone Repair Technician
Family Buisness
07.2022 - 07.2023
Bachelor of Science - Electrical Engineering
Wayne State University