Ahmed Ally
Beverly,MA
Summary
Detail-oriented Dining Services Coordinator with expertise in scheduling, menu development, and staff training. Committed to improving resident satisfaction through effective problem-solving and adherence to sanitation standards.
Overview
1
1
Certificate
6
6
years of professional experience
Work History
Dining Services Coordinator
Sunrise Assisted Living
Peabody, MA
09.2023 - Current
- Coordinated daily dining operations to ensure optimal service and resident satisfaction.
- Developed and implemented menu plans aligned with dietary needs and preferences of residents.
- Trained and supervised dining staff to maintain high standards of food safety and cleanliness.
- Collaborated with kitchen staff to enhance meal presentation and overall dining experience.
- Facilitated resident feedback sessions to gather insights for menu adjustments and service enhancements.
- Collaborated with chefs to create diverse and appealing menus, accommodating dietary restrictions and preferences.
- Developed strong relationships with vendors, negotiating pricing and securing timely deliveries of fresh ingredients.
- Established strong relationships with vendors to optimize procurement processes and cost management.
- Maintained clean, safe, and hazard-free work environment.
- Ensured compliance with local, state, and federal regulations regarding food safety practices within the establishment.
- Coordinated dining service with other departments.
- Managed inventory effectively to minimize food spoilage and reduce costs.
Dining Service Coordinator
Linden Assisted Living
Danvers, MA
08.2022 - 08.2023
- Coordinated dining service schedules to optimize staff efficiency and resident satisfaction.
- Developed menus in collaboration with culinary team, ensuring nutritional standards and resident preferences.
- Managed inventory and procurement processes, maintaining cost-effectiveness and quality of food supplies.
- Trained new staff on dining service protocols and safety procedures, enhancing team performance and compliance.
- Oversaw daily dining operations, addressing resident feedback to improve overall service quality.
- Evaluated vendor performance regularly to maintain high standards of food quality and service reliability.
- Followed OSHA, safety, health, and sanitation guidelines.
- Streamlined food preparation processes for improved quality and reduced waste.
- Assisted in menu planning by analyzing sales data to identify trends and make informed decisions regarding future offerings.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement in service standards.
- Trained new staff members on proper food handling techniques and safety protocols for consistent service delivery.
- Ensured compliance with local, state, and federal regulations regarding food safety practices within the establishment.
- Coordinated dining service with other departments.
- Managed inventory effectively to minimize food spoilage and reduce costs.
Dining Service Coordinator
Monarch Communities
Beverly, MA
05.2020 - 07.2022
- Implemented process improvements for meal delivery, reducing wait times and enhancing dining experience.
- Facilitated communication between kitchen staff and residents to ensure dietary needs were met effectively.
- Resolved customer complaints diplomatically, demonstrating attentive listening skills and a commitment to rectifying any issues promptly.
- Organized special events such as themed nights or holiday dinners, enhancing guest experiences and generating repeat business.
- Coordinated staff meetings aimed at fostering team collaboration through open communication channels among employees.
Education
High School Diploma -
Lynn Vocational High School
Lynn, MA06-1997
Skills
- Scheduling staff
- Training employees
- Meal preparation
- Sanitation standards
- Food presentation
- Menu development
- Ordering supplies
- Allergy awareness
- Menu planning
- Special event coordination
- Culinary techniques
- Meal planning
- Employee scheduling
- Waste reduction
- Health inspections
- Special diets
- Teamwork
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking
Accomplishments
- Supervised team of sixteen staff members.
- Collaborated with team of five Cooks in the development of Available Menu.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Servsafe Training -April 2024-2029
- Allergen Training- December 2027
Languages
English
Full Professional
Timeline
Dining Services Coordinator
Sunrise Assisted Living
09.2023 - Current
Dining Service Coordinator
Linden Assisted Living
08.2022 - 08.2023
Dining Service Coordinator
Monarch Communities
05.2020 - 07.2022
High School Diploma -
Lynn Vocational High School