Ahmed Al Shuwaili

• Ensure the safety of hotel guests, employees, and visitors by monitoring hotel premises for any potential threats or incidents.

• Respond to emergency situations, including fire alarms, medical emergencies, and security threats, providing clear direction and support as necessary.

• Complete incident reports, logs, and other necessary documentation regarding security-related events and activities.

• Recorded incident reports with detailed accounts of occurrences.

• Working with the executive team to manage communications and mitigate reputational risks.
• Directed strategy development to maximize client satisfaction.
• Led cross-functional teams in the development of innovative solutions to complex problems.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Cultivated strong relationships with customers by responding promptly to inquiries or complaints.

• Investigated incidents and wrote reports.
• Submitted documentation for weekly payroll, managed schedules, and enforced policies.
• Conducted drills to keep security staff alert and proficient with established plans.
• Kept the team compliant with security protocols and appearance standards.
• Floated between security locations to check in with officers, assess security, and make proactive adjustments based on changing conditions.
• Worked closely with local law enforcement to coordinate security operations and investigations.

• Quickly handled events and identified security issues.
• Enhanced security measures through systematic inspections and CCTV oversight.
• Completed full building and grounds patrols to spot and investigate concerns.
• Prepared detailed reports summarizing all incidents that occurred during shifts under my supervision.
• Patrolled extensive commercial facilities on irregular schedules to look for suspicious activities.
• Maintained order and safety while providing customer service and information to facility visitors.

• Consulted customers for practical solutions based on their requirements.
• Monitored site activities to uphold safety measures, regulatory guidelines, and cost-effective practices.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Hired and oversaw subcontractors to meet project needs.
• Instructed new team on optimal coding practices.
• Constructed and maintained comprehensive project roadmaps, timelines, and cost estimates.
• Facilitated training sessions for new employees on company policies and procedures.