Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ahmed Elbeyali

Bellflower,CA

Summary

I provide high-quality customer service and tend to customer needs. As a server in a high traffic restaurant, I handle complaints and angry customers often. I'm able to mitigate frustration and anger, as well as offer counter measures and solutions, while also constraining to manager instructions. Great attitude. Easily adaptable in work environments. Quick learner and great listener. I'm able to upsell very well, as I'm experienced from my time as a server. Great team worker. Most importantly, friendly. Great with technology. Quick problem solver. Great deduction skills.

Overview

2
2
years of professional experience

Work History

Server, Food Expeditor, Coordinator, Busser

Lucilles Smokehouse BBQ
10.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.

Cashier

Popeyes
02.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Associate of Arts - Film And Video Production

Long Beach City College
Long Beach, CA
06.2024

Skills

  • Company Quality Standards
  • Customer Needs Assessments
  • Billing and Payment Processing
  • Reading Comprehension
  • Large-Scale Events Planning
  • Complex Problem-Solving
  • Customer Service
  • Guest Satisfaction

Languages

Arabic
Native or Bilingual

Timeline

Server, Food Expeditor, Coordinator, Busser

Lucilles Smokehouse BBQ
10.2022 - Current

Cashier

Popeyes
02.2022 - 08.2022

Associate of Arts - Film And Video Production

Long Beach City College

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Ahmed Elbeyali