Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ahmed Hasan

El Cajon,CA

Summary

Case Manager with over 5 years of experience in correctional environments, demonstrating exceptional skills in detainee monitoring and conflict resolution. Proven track record in developing and implementing behavior modification programs, while providing guidance and support to colleagues. Known for effective counseling techniques and a strong commitment to detainee support. Ready to bring a results-oriented approach to a new role, focusing on rehabilitation and positive change.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Case Manager

Corecivic Inc.
04.2020 - Current

• Provide individual counseling and support to detainees to address their personal challenges and promote positive behavior change.

• Provide crisis intervention and de-escalation support to detainees during times of high stress or

conflict.

• Coordinate with detention officers and other start to maintain a sate and secure environment tor detainees.

• Collaborate with medical and mental health staff to ensure detainees receive comprehensive

health care services.

• Assist in the development and implementation of programs and initiatives aimed at reducing incarceration.

• Supervise and train detention officers to ensure adherence to departmental policies and procedures and maintain a high level of professionalism and accountability.

• Interview inmates to gather background, psychological history, and security risks to determine appropriate custody levels

• Assign inmates to appropriate housing units and work assignments based on security needs and skill sets.

Detention Officer

Corecivic Inc.
08.2019 - 04.2020
  • Ensure compliance with all federal, state, and local laws and regulation regarding the detention and treatment of detainees.
  • Maintain accurate and up-to-date records of all detainee activities, including arrivals, departures, and complaints to ensure compliance with legal and policy requirements.
  • Effectively manage and resolve conflicts among detainees to maintain a peaceful and cooperative environment within housing units.
  • Monitor and report any suspicious or unauthorized activities within the housing units to ensure the safety and security of both detainees and staff.
  • Build and maintain rapport with detainees and defuse disruptive behavior by verbal intervention.
  • Perform security patrols and daily searches of detainees and cells for contraband to ensure housing compliance is met.

Security Officer/Assistant Shift Supervisor

Sycuan Casino
04.2012 - 08.2019

• Ensure the safety and security of guest and staff within the premises, including monitoring access points, conducting regular patrols, and responding promptly to any security incidents or

emergencies.

• Coordinate with hospital start to develop and implement security measures to the specific needs and vulnerabilities of guest inside the casino

• Provide support to security officers when dealing with any situation and supporting them in decision making

• Manage and verbally deescalate guests during tensions and when dealing with issues.

• Monitor and maintain security cameras and surveillance systems within the casino premises.

• Supervise, train, and mentor security officers, managing their daily performance, morale, and scheduling.

• Ability to stand, walk, or sit for long periods and lift up to 50–100 lbs with assistance

Education

Bachelor of Arts - Social Work

San Diego State University
05.2019

Skills

    Crisis Intervention

    De-escalation

    Counseling Techniques

    Conflict Resolution

    Communication

    Adaptability

    Team Oriented

    Problem Solving

    Bilingual Kurdish

Certification

  • Victim Impact Training - October 2023
  • Go Further Training - October 2023

Timeline

Case Manager

Corecivic Inc.
04.2020 - Current

Detention Officer

Corecivic Inc.
08.2019 - 04.2020

Security Officer/Assistant Shift Supervisor

Sycuan Casino
04.2012 - 08.2019

Bachelor of Arts - Social Work

San Diego State University