
Case Manager with over 5 years of experience in correctional environments, demonstrating exceptional skills in detainee monitoring and conflict resolution. Proven track record in developing and implementing behavior modification programs, while providing guidance and support to colleagues. Known for effective counseling techniques and a strong commitment to detainee support. Ready to bring a results-oriented approach to a new role, focusing on rehabilitation and positive change.
• Provide individual counseling and support to detainees to address their personal challenges and promote positive behavior change.
• Provide crisis intervention and de-escalation support to detainees during times of high stress or
conflict.
• Coordinate with detention officers and other start to maintain a sate and secure environment tor detainees.
• Collaborate with medical and mental health staff to ensure detainees receive comprehensive
health care services.
• Assist in the development and implementation of programs and initiatives aimed at reducing incarceration.
• Supervise and train detention officers to ensure adherence to departmental policies and procedures and maintain a high level of professionalism and accountability.
• Interview inmates to gather background, psychological history, and security risks to determine appropriate custody levels
• Assign inmates to appropriate housing units and work assignments based on security needs and skill sets.
• Ensure the safety and security of guest and staff within the premises, including monitoring access points, conducting regular patrols, and responding promptly to any security incidents or
emergencies.
• Coordinate with hospital start to develop and implement security measures to the specific needs and vulnerabilities of guest inside the casino
• Provide support to security officers when dealing with any situation and supporting them in decision making
• Manage and verbally deescalate guests during tensions and when dealing with issues.
• Monitor and maintain security cameras and surveillance systems within the casino premises.
• Supervise, train, and mentor security officers, managing their daily performance, morale, and scheduling.
• Ability to stand, walk, or sit for long periods and lift up to 50–100 lbs with assistance
Crisis Intervention
De-escalation
Counseling Techniques
Conflict Resolution
Communication
Adaptability
Team Oriented
Problem Solving
Bilingual Kurdish