Ahmed Hichri
Fullerton,CA
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
14
14
years of professional experience
Work History
International Flight Attendant
Tunisair
03.2009 - 11.2021
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Ensured safety and comfort of customers onboard aircraft.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Handled emergency situations calmly and effectively, ensuring the safety of all onboard.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Bartender
Orange Citrus Grill
01.2023 - 08.2023
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
El Rey
02.2022 - 12.2022
Bartender
El Rey
03.2022 - 12.2022
Education
High School Diploma -
Père Blanc
Tunis06.2007
International Academy of Aviation
IAC07.2008
Skills
- Strong multitasking
- Team player attitude
- Clear and effective communication
- Customer service expertise
- Handling Difficult Customers
- Hospitality service expertise
- Professional Appearance
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Timeline
Bartender
Orange Citrus Grill
01.2023 - 08.2023
Bartender
El Rey
03.2022 - 12.2022
Bartender
El Rey
02.2022 - 12.2022
International Flight Attendant
Tunisair
03.2009 - 11.2021
High School Diploma -
Père Blanc
International Academy of Aviation
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