Ahmed Khalil
Orland Park,IL
Summary
Resourceful Cell Phone Repair Technician recognized for high productivity and efficient task completion. Skilled in diagnosing issues, and touchscreen replacement. Excel in problem-solving, time management, and customer service, ensuring successful resolutions and client satisfaction with every repair job undertaken.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cell Phone Repair Technician
CPR Cell Phone Repair
Orland Park, IL
02.2024 - Current
- Performed diagnostics on cell phones to determine the source of technical problems.
- Replaced defective parts, such as batteries and display screens.
- Installed software updates and applications onto customer's devices.
- Inspected and tested components of cell phones for proper functioning.
- Repaired broken hardware components, including circuit boards and antennas.
- Troubleshot various mobile operating systems, such as Android and iOS.
Operation Manager/Team Leader
O&M Electronics
Hodgkins, IL
05.2022 - 02.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Monitored staff performance and addressed issues.
Education
Associate of Applied Science - Mechanical Engineering
Moraine Valley Community College
Palos Hills, IL05-2025
Skills
- Time management abilities
- Hardware diagnostics
- Operating system installation
- Advanced troubleshooting
- Team Collaboration
- Screen Repair
- Battery Replacement
- Multitasking Abilities
Languages
English
Full Professional
Arabic
Native/ Bilingual
Certification
- WISE Level 1 Cell Phone Technician
- Apple Independent Repair Provider Program
- Introduction to Modeling and Design for Manufacturing - Fusion 360
- Simulation Applications for Static Stress Analysis - Fusion 360
- Introduction to Design for Manufacturing - Fusion360
- Simulation Analysis Studies - Fusion 360
References
References available upon request.
Timeline
Cell Phone Repair Technician
CPR Cell Phone Repair
02.2024 - Current
Operation Manager/Team Leader
O&M Electronics
05.2022 - 02.2024
- WISE Level 1 Cell Phone Technician
- Apple Independent Repair Provider Program
- Introduction to Modeling and Design for Manufacturing - Fusion 360
- Simulation Applications for Static Stress Analysis - Fusion 360
- Introduction to Design for Manufacturing - Fusion360
- Simulation Analysis Studies - Fusion 360
Associate of Applied Science - Mechanical Engineering
Moraine Valley Community College
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