Detail-oriented quality auditor with proven experience in compliance auditing, data analysis, and effective communication. Skilled in developing actionable audit reports and collaborating with teams to enhance quality processes.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Quality Auditor
Daikin Air-Conditioning
Waller, Texas
05.2025 - Current
- Performed quality audits on air-conditioning units to check compliance with standards.
- Inspected incoming materials for compliance with specifications.
- Reviewed documentation to verify accuracy and completeness of quality records.
- Developed audit reports detailing findings and actionable improvement recommendations to enhance quality processes.
- Collaborated with engineers to identify root causes of product non-conformities, facilitating effective resolution.
- Partnered with production staff to swiftly address and resolve quality issues, minimizing disruption to operations.
- Tracked quality metrics such as defect rate, rework rate, and waste rate.
- Consulted reference materials to verify compliance and accuracy of quality standards. such as BOM, AMS,OPM, and related documents.
Server
Mastros Restaurants
Houston, Texas
05.2024 - 07.2025
Managed multiple table sections efficiently during peak service hours, ensuring timely guest service.
Delivered friendly guest service in high-end dining setting.
Maintained comprehensive knowledge of menu offerings and daily specials to effectively address guest inquiries.
Worked with kitchen team to support accurate order delivery.
Handled payment processing to ensure accurate transactions. and cash transactions with accuracy and care.
Assisted in training new staff on service standards and restaurant procedures to enhance team readiness.
Delivery Driver
Domino's Pizza
Houston, Texas
06.2024 - 05.2025
Organized delivery routes to maximize efficiency and ensure timely deliveries.
Delivered goods promptly while following speed limits and traffic regulations.
Communicated clearly with team members and customers during deliveries.
Resolved customer issues to enhance overall service experience.
Trained new delivery drivers on routes and procedures to ensure smooth onboarding.
Maintained vehicle cleanliness and checked safety compliance.
Handled cash transactions and processed orders accurately.
Worked with kitchen staff to coordinate order preparation and dispatch.