Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and 7-Eleven company. Highly enthusiastic customer service professional with client interface experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Premium Merchandising Specialist
02.2024 - Current
Works across different retailers to develop merchandising experience.
Stocks products, builds displays, and installs promotional materials.
Performs jobs pushed out to the field using the company’s app.
Demonstrates consistent performance, creative thinking, and problem-solving.
Retail Sales Associate
7-eleven
05.2023 - 02.2024
Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges
Prevented store losses using awareness, attention to detail, and integrity.
Worked as a team member performing cashier duties, product assistance, and cleaning.
Assisted customers with store and product complaints.
Education
High-school Graduate -
Darul Arqam School
South River, NJ
01.2024
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Middlesex County College
Edison, NJ
01.2025
Skills
Active listening skills
Seasoned in conflict resolution
Sharp problem solver
Energetic work attitude
Large cash/check deposits expert
Store maintenance ability
Top sales performer
Customer service expert
Accomplishments
Customer Assistance.
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Sales.
Consistently generated additional revenue through skilled sales techniques.
Customer Interface.
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, products, promotions, and orders.
Certification
New Jersey SORA (Security Officer Registration Act) license, issued by the NJ State Police. This certification confirms that I have completed state-approved security officer training, undergone a background screening, and submitted to fingerprinting, thereby qualifying me to work as a licensed security professional in the state of New Jersey.
ServSafe by completing the standards set forth by the ServSafe Food Protection Manager Certification Examination, which is accredited by the American National Standards Institute Conference for Food Protection.
C.O.O.L (College of Operations Leadership) training for 7-Eleven management, which is a comprehensive 5-8 week program. This provides combined training of classroom instruction, E-learning, and hands-on experience in a store setting.