Ahmed Moustafa-Abdelwahab
Avenel,NJ
Summary
With a proven track record doing Security, I excel in CCTV surveillance and superior customer service, ensuring a safe environment by quickly responding to emergencies and efficiently managing access control. Trained new security officers, significantly enhancing team proficiency. Achieved a notable decrease in security incidents, demonstrating strong leadership and technical skills. Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
13
13
years of professional experience
Work History
Security Officer
Sunstates Security
Carteret, NJ
07.2025 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Uber Driver
Uber
Jersey City, NJ
01.2016 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Security Field Supervisor
Securitas Security Services USA
Edison, NJ
12.2023 - 12.2024
- Floated to Different Locations such as DSV, Dr.Pepper, Shiseido, Palmer Square, TikTok, Black Rock, State Street, Firmenich
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Directed guests around building and answered accessibility questions.
- Completed full building and grounds patrols to spot and investigate concerns.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Issued access cards to authorized personnel to monitor access points.
- Wrote detailed reports of all security breaches and investigations.
Security Officer
Hackensack Meridian Health
Perth Amboy, NJ
01.2020 - 12.2023
- Monitored premises to ensure safety and security protocols were consistently enforced.
- Conducted regular patrols to detect and deter unauthorized access or suspicious activity.
- Assisted in training new security personnel on procedures and emergency response protocols.
- Responded swiftly to incidents, coordinating with law enforcement when necessary.
Pool Lifeguard
American Pools
Carteret, NJ
01.2019 - 01.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
- Demonstrated strong leadership skills by mentoring new lifeguards during their onboarding process.
- Ensured timely opening and closing of the pool area, adhering to established schedules and procedures.
- Identified potential risks in the pool area, proactively taking action to prevent accidents or injuries.
Loss Prevention Specialist
Amazon
Carteret, NJ
06.2016 - 01.2019
- Conducted thorough investigations of theft incidents to minimize loss exposure.
- Analyzed surveillance footage to identify suspicious activities and prevent future losses.
- Collaborated with cross-functional teams to develop and implement loss prevention strategies.
- Trained staff on loss prevention protocols and best practices for asset protection.
ESL Front Desk Receptionist
Middlesex County College
Edison, NJ
01.2013 - 06.2016
- Compiled, maintained and filed reports, records and other documents required by school and district.
- Established strong partnerships with community-based organizations to provide support services and resources for students'' overall well-being and academic success.
- Collaborated with fellow teachers to create a cohesive ESL program, ensuring seamless integration of various language levels and subjects.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed data entry and filing to keep records updated for easy retrieval.
- Helped Students pick the best classes that work with their schedule.
Education
Associate of Applied Science - Allied Health Pre-Professional
Middlesex County College
Edison, NJ06-2016
Skills
- Report writing
- General security
- CCTV surveillance
- Superior customer service
- Emergency response
- Access control
- Patrol operations
- Security screenings
- Visitor tracking
- Metal detector operation
- Security systems
- Security guard license
- Incident reporting
- Business Continuity
Languages
English
Full Professional
Timeline
Security Officer
Sunstates Security
07.2025 - Current
Security Field Supervisor
Securitas Security Services USA
12.2023 - 12.2024
Security Officer
Hackensack Meridian Health
01.2020 - 12.2023
Pool Lifeguard
American Pools
01.2019 - 01.2020
Loss Prevention Specialist
Amazon
06.2016 - 01.2019
Uber Driver
Uber
01.2016 - Current
ESL Front Desk Receptionist
Middlesex County College
01.2013 - 06.2016
Associate of Applied Science - Allied Health Pre-Professional
Middlesex County College