Ahmed Moustafa-Abdelwahab
Avenel,NJ
Summary
With a proven track record at Securitas Security Services USA, I excel in CCTV surveillance and superior customer service, ensuring a safe environment by quickly responding to emergencies and efficiently managing access control. Trained new security officers, significantly enhancing team proficiency. Achieved a notable decrease in security incidents, demonstrating strong leadership and technical skills. Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
6
6
years of professional experience
Work History
Security Officer
Securitas Security Services USA
12.2023 - 12.2024
- Floated to Different Locations such as DSV, Dr.Pepper, Shiseido, Palmer Square, TikTok.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Directed guests around building and answered accessibility questions.
- Completed full building and grounds patrols to spot and investigate concerns.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Issued access cards to authorized personnel to monitor access points.
- Wrote detailed reports of all security breaches and investigations.
Pool Lifeguard
American Pools
01.2019 - 01.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
- Demonstrated strong leadership skills by mentoring new lifeguards during their onboarding process.
- Ensured timely opening and closing of the pool area, adhering to established schedules and procedures.
- Identified potential risks in the pool area, proactively taking action to prevent accidents or injuries.
Education
Associate of Science - Allied Health Pre-Professional
Middlesex County College
Edison, NJ06-2016
Skills
- Report writing
- General security
- CCTV surveillance
- Superior customer service
- Emergency response
- Access control
- Patrol operations
- Security screenings
- Visitor tracking
- Metal detector operation
- Security systems
Languages
English
Full Professional
Timeline
Security Officer
Securitas Security Services USA
12.2023 - 12.2024
Pool Lifeguard
American Pools
01.2019 - 01.2020
Associate of Science - Allied Health Pre-Professional
Middlesex County College