Ahmer M. Siddiqi

Downers Grove,IL

Summary

Skilled and dedicated with experience in coordinating, planning, and supporting daily operational and administrative functions. Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.

Overview

years of professional experience

Work History

Scheduling Specialist

Duly Health and Care

60515

05.2025 - Current

Coordinated patient scheduling, ensuring optimal appointment availability and resource allocation.
Managed electronic health record entries for accurate patient information retrieval and updates.
Communicated effectively with patients to confirm appointments and address inquiries promptly..
Maintained adherence to company policies regarding patient confidentiality and data protection.
Supported team initiatives aimed at enhancing overall patient experience through efficient scheduling practices.
Adapted quickly to changes in scheduling needs, demonstrating flexibility in high-pressure situations.

Medical Business Associate

Rush Copley Medical Group

60505

10.2022 - 05.2025

Assisted in patient scheduling and maintained accurate appointment records.
Coordinated communication between patients and healthcare providers to enhance service delivery.
Supported insurance verification efforts to confirm patient coverage eligibility.
Participated in team meetings to discuss process improvements and patient care strategies.
Provided exceptional customer service to patients, addressing concerns promptly and professionally while maintaining strict confidentiality standards.
Consistently provided feedback on areas for improvement

ER Admissions Representative

Loyola University Medical Center

Maywood, IL

02.2019 - 10.2022

Facilitated acquisition of essential documentation and signatures.
Ensured adherence to all HIPAA regulations to protect patient confidentiality.
Cultivated a compassionate and efficient intake environment to enhance patient experience.
Facilitated resolution of patient concerns while meticulously gathering sensitive information.
Facilitated patient understanding and maintained data integrity through preparation, distribution, and explanation of all relevant information.
Assisted in processing admission forms and clarifying hospital policies for patients. .

Education

High School Diploma - GED

Fenton High School

Bensenville, IL

Skills

People-First Approach: Skilled at building rapport and staying patient in fast-paced, high-pressure environments

Clear Communication: A strong listener who conveys information clearly, whether in person or in writing

Conflict Resolution: Focused on using empathy and understanding to de-escalate situations and find positive solutions

Collaborative Mindset: A proactive teammate dedicated to hitting goals and maintaining a positive work culture

Problem Solving: Analytical and creative when it comes to resolving complex issues or technical glitches

Tech Savvy: Proficient in CRM software, online portals, and general technical troubleshooting

Timeline