Ahmet Kanter
Atlanta,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Host
II Porto Di Venezia
12.2022 - 10.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assisted managers with quickly resolving service- and food-related issues.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Used cash registers and credit card machines to cash out customers.
Volunteer
Istanbul Cultural Center
08.2023 - 09.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Provided IT support by setting up and maintaining computers and other necessary technology.
- Led group discussions and activities to meet different community needs.
- Approached issues proactively to best meet current and future community needs.
Education
High School Diploma -
Excel High School
Alpharetta, GA05.2019
Associate Business Administration -
Georgia State University
Atlanta, GA05.2023
Skills
- Multitasking
- Research
- Google Drive
- Microsoft Excel
- Customer Service
- Microsoft PowerPoint
- Computer Proficiency
- Turkish Translation
- Customer Support
- Problem-Solving
Accomplishments
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
Turkish
Native or Bilingual
English
Native or Bilingual
Timeline
Volunteer
Istanbul Cultural Center
08.2023 - 09.2023
Host
II Porto Di Venezia
12.2022 - 10.2023
High School Diploma -
Excel High School
Associate Business Administration -
Georgia State University
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