Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ahmet Berk Fer

Birmingham,AL

Summary

Accomplished Manager of Operations at Thumbs Up Delivery, adept in Quality Assurance and building customer relationships, significantly enhanced customer satisfaction. Expert in inventory management and warehouse operations, leveraging space planning skills to streamline order fulfillment processes. Proven track record in leading teams to exceed performance targets through strategic planning and effective communication. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

15
15
years of professional experience

Work History

Driver

DoorDash
06.2023 - Current
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed all relevant traffic laws and safety regulations.

Manager of Operations

Thumbs Up Delivery
02.2010 - 04.2023
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Interacted well with customers to build connections and nurture relationships.

Sales and Marketing Manager

USAMENITIES - CERCI USA
04.2016 - 05.2021
  • Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Communicated product quality and market comparisons by creating sales presentations.

Education

Associate of Science -

Los Angeles Valley College
Van Nuys, CA
10.2025

Skills

  • Space Planning
  • Quality Assurance
  • Loading and unloading
  • Inventory Management
  • Floor Space Maximization
  • Order Fulfillment
  • Warehouse Operations

Timeline

Driver

DoorDash
06.2023 - Current

Sales and Marketing Manager

USAMENITIES - CERCI USA
04.2016 - 05.2021

Manager of Operations

Thumbs Up Delivery
02.2010 - 04.2023

Associate of Science -

Los Angeles Valley College
Ahmet Berk Fer